Dana Martin
Toledo,OH
Summary
I am a very detailed oriented Office Coordinator. I have great organization skills, and can multi-task. I am always looking for a challenge. I consider myself a fast learner and I can adapt well to new situations. I am a very hard working, dependable employee. I would greatly appreciate the opportunity to join your team and use my skills to create an efficient and stress-free office environment. I am confident I can meet and exceed the expectations you have for this position.
Overview
9
9
years of professional experience
Work History
Office Coordinator
U.S. Lawns
07.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Provided clerical support, addressing routine, and special requirements.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maximized cash flow through optimal billing and collection processes.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Monthly Invoicing
- Accounts Receivables
- Daily Customer Quotes
Assistant Cafeteria Manager
Perrysburg High School
10.2014 - 07.2022
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Planned nutritionally-balanced menus for students by studying current dining trends.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Coordinated with catering staff to deliver food services for special events and functions.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Operated cash register for cash, and check transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Perrysburg High School
Perrysburg, OH06.1999
High School Diploma -
Penta Career Center
Perrysburg, OH06.1999
Skills
Microsoft Excel
Ordering Products
Cashier
Microsoft Word
Ten-Key Calculator
Payroll
Completing and Filing Daily Documents
Microsoft Power Point
Customer Service
Multi-Line Phone
Copy Machine
Scheduling
Data Entry
Timeline
Office Coordinator
U.S. Lawns
07.2022 - Current
Assistant Cafeteria Manager
Perrysburg High School
10.2014 - 07.2022
High School Diploma -
Perrysburg High School
High School Diploma -
Penta Career Center
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