Dana Mast
Rome,PA
Summary
RN Case Manager
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
21
21
years of professional experience
Work History
PRN Psychiatric Registered Nurse
UHS
Binghamton, NY
04.2025 - Current
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
- Administered medication and treatments to patients to observe and record responses.
RN Case Manager
UHS
Binghamton
12.2014 - Current
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
Acute Dialysis RN
Fmc
Binghamton
02.2013 - 02.2015
- Assisted in care of chronically-ill patients, with focus on patients with kidney disease, high blood pressure and asthma.
- Provided each chronic and acute renal patient with compassionate and dedicated plan of care for treatment.
- Educated patients and families on dialysis side effects.
- Gained high level of understanding regarding renal function, kidney diseases and conditions and dialytic treatments.
- Communicated with physicians and hospital staff regarding significant information to notify staff of issues and changes.
- Analyzed emergency situations and took prompt action to save lives.
- Met with patients to gather vitals, evaluate symptoms and assess conditions, ordered diagnostic tests and interpreted laboratory results.
- Performed emergency medical procedures such as basic cardiac life support (BLS), advanced cardiac life support (ACLS) and other condition-stabilizing interventions.
- Provided expert critical care response in emergency situations involving illnesses or injuries.
- Managed patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses and changing care plans accordingly.
- Worked on regular basis with patients suffering from conditions such as traumatic brain injuries, burns and cardiac events.
Lpn Dialysis Acute Team
Fmc
Binghamton, NY
11.2008 - 02.2013
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Worked on acute team providing emergency dialysis treatment.
Lpn Dialysis Chronic Team
UHS
Binghamton, NY
07.2005 - 12.2008
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Comforted and counseled patients and families throughout care process.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN01-2024
Associate Degree In Nursing -
Excelsior College
Albany, NY12.2013
Lpn -
Gst Boces
Elmira, NY06.2005
High School Diploma -
Northeast Bradford High School
Rome, PA06.1997
Skills
- Care Management
- Intakes and Discharges
- Patient Discharging
- Direct patient care
- Patient assessments
- Client education
- Therapeutic communication
Timeline
PRN Psychiatric Registered Nurse
UHS
04.2025 - Current
RN Case Manager
UHS
12.2014 - Current
Acute Dialysis RN
Fmc
02.2013 - 02.2015
Lpn Dialysis Acute Team
Fmc
11.2008 - 02.2013
Lpn Dialysis Chronic Team
UHS
07.2005 - 12.2008
Bachelor of Science - Nursing
Capella University
Associate Degree In Nursing -
Excelsior College
Lpn -
Gst Boces
High School Diploma -
Northeast Bradford High School