Dana McDonald
Remote Full or part time position
Creola,AL
Summary
Dedicated Registered Dental Hygienist skilled in patient record management and infection control. Committed to enhancing patient care through effective communication and team collaboration.
Overview
8
8
years of professional experience
Work History
Registered Dental Hygienist
Hollon Dental LLC
Mobile, Alabama
07.2018 - Current
- Supported team with data entry and workflow management to enhance operational efficiency.
- Streamlined patient record management using digital systems for quick and accurate retrieval.
- Assisted dentists during procedures, ensuring patient comfort and safety.
- Sterilized instruments and prepared treatment areas for dental procedures.
- Coordinated patient appointment scheduling and flow to optimize office operations.
- Collaborated with the dental team to implement new procedures and standards.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Developed positive relationships with both existing and potential clients through excellent customer service skills.
- Performed regular maintenance on dental equipment ensuring it is in good working order at all times.
- Participated in continuing education courses related to advancements in dental technology or best practices within the field.
- Ensured compliance with safety regulations set forth by local, state and federal laws.
- Reviewed patient medical history prior to appointment start time to ensure accuracy of diagnosis and treatment plan recommendations.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Established clean, sterile and welcoming environment for patients.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Provided thorough dental cleanings and preventive care to patients.
- Educated patients on oral hygiene practices and proper dental care techniques.
- Assisted the dentist during examinations and various treatment procedures.
- Managed patient records using electronic health record systems effectively.
- Conducted assessments of patients' oral health and documented findings accurately.
- Performed periodontal charting and took intraoral radiographs.
- Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
- Ensured that infection control procedures were followed at all times during treatments.
- Assessed patient needs for further dental treatment and referred them to appropriate dentists or specialists.
- Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
- Monitored patients for pain and administered topical anesthetic to numb sensitive areas.
- Applied sealants, fluorides, desensitizing agents, topical anesthetics, cavity varnishes, and other restorative materials to teeth surfaces.
- Scheduled appointments for follow-up visits with dentists or hygienists as needed.
- Monitored patient progress during office visits and reported any changes in oral health to the dentist.
- Managed dental records and entered information into system, keeping important patient information on file.
- Answered questions from patients concerning their dental needs or concerns.
- Obtained medical histories from new patients prior to beginning treatment plans.
- Positioned patients properly during examination or treatment for comfort and safety.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Greeted visitors warmly and directed them to appropriate departments.
- Managed multi-line phone system, ensuring calls were answered promptly.
- Scheduled appointments and maintained calendars for office staff.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained reception area cleanliness and organized materials for visitors.
- Handled customer inquiries with professionalism and provided relevant information.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies, verifying receipt of supplies.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Assisted with onboarding of new employees by providing orientation information and support.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Education
Registered Dental Hygienist - Dentistry
Alabama Dental Hygiene Program
Birmingham, AL01-1997
Skills
- Dental radiography
- Infection control procedures
- Periodontal charting
- Oral hygiene instruction
- Dental disease treatment
- Root planing
- Dental impressions
- Oral cancer screening
- Periodontal therapy
- Radiographic interpretation
- Digital radiography
- Preventive oral health education
- Sealant application
- Patient screening
- Root scaling expertise
- Periodontal treatment
- Fluoride application
- Soft tissue management
- Pediatric dentistry
- Dental charting
- Dental prophylaxis
- Local anesthetic use
- Anesthetic administration
- Local anesthesia administration
- Teeth scaling
- Patient relations
- Patient communication
- Oral health education
- Medical history review
- Medical documentation
- Instrument preparation
- Restorative assistance
- Periodontal evaluation
- Sedation administration
- Periodontal assessment
- Caries assessment
- Electronic health records
- Patient record management
- OSHA compliance
- Intraoral imaging
- History documentation
- Time management
- Multitasking
- Attention to detail
- Professional demeanor
- Organization skills
- Schedule management
- Greeting and seating clients
- File management
- Customer relationship management
- Effective communication
- Conflict resolution
- Team collaboration
- PC proficient
- Meeting preparation
- Recordkeeping
- Supply management
- Appointment scheduling
- Multi-line phone system operation
- Organization skills
- Multi-line phone system operation
- Greeting and seating clients
- File management
- Meeting preparation
- Recordkeeping
Timeline
Registered Dental Hygienist
Hollon Dental LLC
07.2018 - Current
Registered Dental Hygienist - Dentistry
Alabama Dental Hygiene Program