Dana McGovern
Pensacola,Florida
Summary
Versatile human resource professional with 20 years of progressive experience. Proven ability to successfully handle frequent changes in high paced environments. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. High integrity in handling sensitive and confidential information appropriately.
Overview
17
17
years of professional experience
Work History
Clinical Support Specialist III/ Clinical Liaison
Envision Physician Services
Pensacola, Florida
06.2007 - Current
- Performs legal research using internal resources and is responsible for preparing contracts, requiring knowledge and understanding of legal jargon.
- Initiates the legal contracting process, including ensuring contract offering is in line with pre-approved compensation grids and contract standards.
- Creates contracts, amendments, addenda, and other legal documents.
- Creates contracts and amendments for all Regional Medical Director contracts.
- Audits all prepared contracts, amendments, addenda, and other legal documents provided by Specialists within a standard timeframe.
- Meets with the attorneys and paralegals on a daily basis to review and discuss any legal matters concerning contracts.
- Facilitates Project Management for New Starts from start to finish, including quality assurance of all contracts.
- Partners with Operations in Creating and updating Comp Grids in Emworks.
- Partners with other departments to facilitate start-ups and roster changes.
- Enforces and provides clarification of policies and guidelines to all internal departments.
- Trains new hires, or retrains staff members as needed, on software, contract request application process, and departmental processes and procedures.
- Develops and delivers standardized workflow policies and procedures for the onboarding process and applicable systems.
- Acts as a liaison between Provider, Regional Manager, and various internal departments.
- Communicates directly with New/Existing Providers throughout the Onboarding process, answering any questions or concerns regarding contracts and HR/Pay related inquiries.
- Trains Operations and the Regional Manager Departments on the Job Requisition process to ensure requests are approved and delivered to appropriate recruiting areas.
- Reviews contracts for any deviations to ensure the timely payment of bonuses, salary increases, etc., and enters pertinent pay and dates into department calendar.
- Ensures compliance is maintained by Specialists (Ops Coordinators) on all contract requests processed to ensure timely turnaround.
- Keys, audits, and manages packets for Oracle payroll processing.
- Assists with audits on reporting, as needed.
Education
B.S. in Human Resource Management -
Florida State University
A.A. in Business Administration -
Okaloosa Walton Community College
Skills
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Oracle
- Kronos
- Employment Law Knowledge
- Emworks
- Smartsheets
Accomplishments
- Successfully increased the internal audit of employment paperwork compliance from 40% to 90% in one year and have maintained 100% for each year thereafter.
- Spearheaded doctor CME compliance education project for over 1400 doctors and surpassed the company’s goal of 90% completion for 4 years running.
- Achieved the company’s highest award, the Lifeline Award, for leadership, integrity, teamwork, quality, initiative, and productivity.
Cover Letter
To whom it may concern,
As an experienced employee in the field of contract administration, the posting for the Supervisor of Contract Administration position piqued my interest. When reviewing the job requirements, I was excited to see that my qualifications and personal traits align with your current needs. I bring a set of talents that I believe will be invaluable in relation to this position. I have been working in various progressive roles for Envision Healthcare for over 17 years. I’ve honed my abilities in Oracle and time management, while developing a true understanding of what customer service means to our most valuable resource, our employee workforce. My customer service, people-centric nature, and sheer determination have afforded me the excellent collaboration skills necessary to work with large and diverse groups of people. My ability to prioritize my workload while multitasking to meet corporate deadlines has served me well with this company. I am excited to contribute my strengths and proficiency in communication toward your company’s efforts. As an extroverted and personable communicator with a proven track record in customer service, my focus on building strong professional relationships has been my most valuable asset throughout my career. I feel that my experience would be an asset to the Supervisor of Contract Administration position. Thank you for your consideration. I look forward to hearing from you.
Sincerely,
Dana McGovern
Timeline
Clinical Support Specialist III/ Clinical Liaison
Envision Physician Services
06.2007 - Current
B.S. in Human Resource Management -
Florida State University
A.A. in Business Administration -
Okaloosa Walton Community College