Summary
Overview
Work History
Education
Skills
Websites
Certification
AssistantManager
Dana McGowan

Dana McGowan

Human Resources
Bethel Park,Pa

Summary

HR professional with extensive experience at GE Vernova, specializing in employee relations and strategic planning. Led initiatives that achieved a 40% reduction in medical costs and improved workplace culture. Expertise in HRIS implementation and building high-performance teams through effective communication and policy development.

Overview

18
18
years of professional experience
1
1
Certification

Work History

HR Manager

GE Vernova
Charleroi
01.2023 - Current
  • Provide advice, information and guidance to managers, employees, and stakeholders for grid solutions.
  • Managed employee relations to foster a positive workplace culture.
  • Partner with senior management to supply employee relations, contract negotiations, staffing solutions, workforce planning, strategic goals, and business planning across multiple departments.
  • Oversee and distribution of skills matrix and compensation banding initiatives and other employee engagement programs to drive a culture high performance and tenure.

HR Director

Keystone Foam Corp.
Derry
01.2022 - 01.2023
  • Manage the effectiveness of all foam manufacturing plant in the areas of Human Resources and EHS.
  • Developed and implemented HR policies aligning with company goals and industry standards.
  • Key initiatives included implementation of Workforce Now, Employee Navigator & IHire to effectively streamline the employee life cycle.
  • Led recruitment efforts to attract top talent for various departments within the organization.
  • Reduced employers' medical costs by 40% through benefit utilization analysis, plan design, and vendor management.
  • Created a culture of safety by establishing appropriate training, Genba walks, and communication initiatives.

HR Manager

Iceqube
Greensburg
01.2021 - 01.2022
  • Advisor to the CEO in human resource related matters.
  • Key initiatives included creating job families, and job descriptions to build out compensation banding for eight departments between two companies.
  • Established and managed vendors such as benefit consultants to attract talent through total rewards plans.
  • Transition payroll from Paylocity to Paycom and other HR systems for simplistic automation of HR functions.
  • Created Employee Handbook, policies, and benefit design for two companies simultaneously.

Total Rewards Manager

Rivers Casino
Pittsburgh
01.2019 - 01.2020
  • Created & implemented total rewards & leave management programs for over 1,700 employees across forty-two departments in the casino offering slots, table games, sportsbooks, restaurants, music, theatre, hotel services.
  • Established health & wellness programs, implemented a compensation tool, created compensation banding, managed benefit changes, billing, and data.

HR Director

Houston’s Inc.
Wilsonville
01.2016 - 01.2019
  • Plan and implement budgets, policies, and procedures related to staffing, labor relations, training, compensation, total rewards, and compliance, for a company specializing in the distribution and warehousing of restaurant supplies and equipment.

HR Operations Manager

Reddaway Trucking Company
Tualatin
01.2015 - 01.2016
  • Operational Leader of a contact center for fifty-one states that provides direct, regional delivery in twelve western states and one Canadian province.
  • Overseeing employee relations, performance management, total rewards and compensation, benefits administration, health programs, and communications.

Director of HR Operations

Prodapt North America
Tualatin
01.2013 - 01.2015
  • Key member of the North American Field Leadership Team and HR Leader to a global technology and operations company targeting communications and digital service providers of North America, Europe, and Africa.
  • Liaison of company culture while overseeing all departments; Projects Team, Human Resources, Information Technology, Sales and Business Administration, and Immigration.

HR Operations Manager

Asurion
Katy
01.2008 - 01.2013
  • Leader of the work from home contact center consisting of over 1,200 agents to provide insurance for smartphones, tablets, consumer electronics, appliances, and satellite receivers.
  • Key areas of responsibility; leadership development, training, employee retention programs, performance management, and employee relations.

HR Manager

Dish Network
McKeesport
01.2008 - 01.2013
  • A leader in field operations and HR operations for a satellite company.
  • Engaged in launching four contact centers within the United States and one in Hyderabad, India.

Education

Master’s degree - Human Resource Management & Employee Relations

Penn State
01.2021

Bachelor’s degree - Liberal Arts

Duquesne University
01.1998

Skills

  • Employee relations management
  • Strategic planning and operational excellence
  • HRIS and payroll implementation
  • Policy and procedure development
  • Compensation and incentive strategies
  • Leave and vendor management
  • Workday proficiency
  • Workforce Now expertise
  • Paylocity knowledge
  • Paycom experience
  • Kronos utilization
  • Oracle systems expertise
  • PeopleSoft familiarity
  • AD400 application skills
  • Infinium software knowledge
  • Sage proficiency
  • Intuit QuickBase experience
  • Employee Navigator skills
  • RTA application knowledge
  • Verint system expertise
  • CMS supervision skills
  • TCM application proficiency
  • Google Suite applications
  • Microsoft SharePoint expertise
  • Salary benchmarking

Websites

Certification

  • Six Sigma Certified, Green Belt, Hyderabad, India, 05/05
  • Notary Certified, PA, OR

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