Dana McLeod-Small
10 Rustyville Road Albany,NY
Summary
Compassionate, hardworking RN accustomed to treating diverse patient needs while working closely with other healthcare staff, and assisting with safe discharges from the ED. Applies advanced understanding of community referrals and delivers relevant support. Devoted to giving every customer a positive and memorable experience. Offering 29 year record in field and looking for a challenging and rewarding remote/hybrid case management position.
Overview
20
20
years of professional experience
Work History
Associate Nurse Manager
Ellis Hospital
Schenectady, NY
01.2020 - Current
- Completed daily rounds of nursing department while upholding acceptable nursing standards.
- Supported Nurse Manager with employee development and care quality management.
- Oversaw nursing operations for Emergency Department, delivering leadership, assistance and management for staff.
- Collaborated with physicians, PA's and other staff to maintain continuum of care.
- Administered minor disciplinary action for employee performance deficiencies.
- Supported staff to assist with care and safety of patients.
- Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
Registered Nurse, Emergency Department
Ellis Hospital
Schenectady, NY
04.2008 - 01.2020
- Assume charge role, and maintain flow in ED while offering assistance and mentoring to new staff. and empowering staff to improve growth in clinical setting and non clinical experiences. +
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
- Delivered direct patient care, including stabilizing patients and identifying treatment options.
- Communicated with primary care physicians or emergency care providers, Nursing Homes, Assisted Living Facilities, and family members to relay patient needs.
- Delivered high-quality and compassionate treatment to indigent and low-income patient communities.
- Assisted with safe discharges while coordinating with Care Central, Case Management as well as initiating implementation of Project Safe Point.
Registered Nurse House Supervisor
St. Clare's Hospital
Schenectady, NY
08.2005 - 12.2008
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Addressed staffing concerns working with charge nurses to problem solve call outs and staffing issues.
- Answers questions from various units regarding pt. care, supplies and special equipment.
Case Manager
Community Hospice of Schenectady
Schenectady, NY
11.2003 - 05.2005
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Helped patients and families feel comfortable during stressful end of life situations.
- Communicated with primary care physicians and inpatient RN's regarding pt.'s need for admission and pt's discharge.
- Arranged transport of pt. to home or long term care facility and
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL04.2022
Associate of Applied Science - Nursing
Hudson Valley Community College
Troy, NYSkills
- Customer service
- Cross-functional collaboration
- Emotional awareness
- Patient assessment
- Customer support and assistance
- Educating families
- Team collaborating
- Active listening
- Communication
- Good work ethic
- Supervision & leadership
- HIPAA Compliance
- Community Resources
- Quality Improvement
- Utilization Review
- Discharge Planning
- Patient Care and Education
Timeline
Associate Nurse Manager
Ellis Hospital
01.2020 - Current
Registered Nurse, Emergency Department
Ellis Hospital
04.2008 - 01.2020
Registered Nurse House Supervisor
St. Clare's Hospital
08.2005 - 12.2008
Case Manager
Community Hospice of Schenectady
11.2003 - 05.2005
Bachelor of Science - Nursing
Chamberlain University
Associate of Applied Science - Nursing
Hudson Valley Community College
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