Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Dana McVeigh

Luray,MO

Summary

Dynamic Property Manager with Belmont Management Co, Inc, adept at enhancing tenant relations and minimizing vacancies through effective marketing strategies. Proven expertise in property inspections and payment collection, coupled with exceptional communication skills, has consistently elevated tenant satisfaction and maintained high property standards. Committed to delivering results and fostering a positive living environment.

Experienced with mixing and serving drinks to patrons. Utilizes customer service skills to create welcoming and enjoyable atmosphere. Track record of maintaining clean and organized bar areas while efficiently managing inventory and supplies.

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Professional payroll specialist skilled in managing payroll processes and ensuring accuracy. Strong focus on team collaboration and delivering results. Adept at navigating payroll software, handling discrepancies, and maintaining compliance with regulations. Reliable and adaptable to changing needs, consistently contributing to organizational efficiency.

Municipal administration professional with comprehensive understanding of city governance and clerical functions. Proven ability to manage records, support legislative processes, and handle public inquiries efficiently. Team-oriented, adaptable, and reliable in delivering consistent results. Skilled in document management, public communication, and problem-solving.

Overview

19
19
years of professional experience

Work History

Business Owner

Timber & Twine
08.2025 - Current
  • Oversaw daily operations, ensuring compliance with regulations and quality standards.
  • Implemented marketing campaigns that increased brand visibility and customer engagement.
  • Established strong customer relationships through excellent communication and attentive service.

Property Manager

Belmont Management Co, Inc
08.2023 - Current
  • Managed property maintenance schedules, ensuring timely repairs and adherence to quality standards.
  • Coordinated tenant move-ins and move-outs, enhancing tenant satisfaction through efficient onboarding processes.
  • Oversaw lease agreements, ensuring compliance with regulations and minimizing vacancies through effective marketing strategies.
  • Conducted regular property inspections, identifying issues and implementing corrective actions to maintain property value.

Consumer Directed Services Attendant

NorthEast Independent Living Services
05.2011 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Maintained accurate records of services provided, enhancing communication with families.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.

Barkeeper

VFW Post 4342
11.2020 - 07.2023
  • Mixed and served beverages according to standard recipes and customer preferences
  • Maintained cleanliness and organization of bar area to enhance operational efficiency
  • Assisted in training new staff on drink preparation and customer service standards
  • Collaborated with kitchen staff to ensure timely delivery of food and beverage orders
  • Managed inventory levels, including ordering and restocking supplies as needed
  • Provided exceptional customer service by engaging patrons and responding to inquiries promptly
  • Implemented promotional strategies that increased bar sales during peak hours
  • Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
  • Maximized efficiency during peak hours by quickly assessing patron needs and managing multiple orders simultaneously without compromising on service quality.
  • Contributed to a positive work environment with strong teamwork skills, assisting colleagues as needed during busy shifts.

Clerk/Hotel Housekeeper

Welcome Inn
03.2010 - 04.2021
  • Processed and organized documentation to ensure compliance with company standards.
  • Maintained accurate records and files for efficient retrieval and reporting.
  • Assisted in implementing filing systems to streamline operations and improve accessibility.
  • Coordinated communication between departments to facilitate workflow and information sharing.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Input data into spreadsheets and databases.
  • Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
  • Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.

Barkeeper

Port's Place
10.2015 - 10.2020
  • Resolved customer complaints professionally, ensuring a positive dining experience
  • Assisted with staff training, sharing expertise in mixology techniques and customer service best practices to improve team performance.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean and inviting bar environment.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Ensured compliance with local regulations by meticulously checking identification for age verification purposes.

Office Manager/Medical Billing Clerk/Payroll Clerk

Regional Home Care, Inc.
11.2006 - 01.2010
  • Streamlined office operations, enhancing workflow efficiency and productivity across departments.
  • Managed scheduling and coordination of meetings, optimizing time management for executives.
  • Oversaw office supply inventory, ensuring timely procurement and cost-effective budgeting.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Completed bi-weekly payroll for [Number] employees.
  • Processed medical claims efficiently using industry-standard software and coding systems.
  • Verified patient information for accuracy, ensuring compliance with healthcare regulations.
  • Maintained organized records of patient accounts and transactions for auditing purposes.
  • Collected payments and applied to patient accounts.
  • Filed and updated patient information and medical records.
  • Navigated complex billing situations, working with healthcare providers, insurance companies, and patients to resolve issues in a timely manner.
  • Managed high volume of daily billing tasks, prioritizing work efficiently in order to meet tight deadlines without compromising accuracy.
  • Maintained accurate patient records, updating demographic information and insurance details as needed for a seamless billing process.
  • Reviewed patient records, identified medical codes, and created invoices for billing purposes.

Education

Master of Science - Health Administration

University of Phoenix
Phoenix, AZ
05-2011

Medical Assistant Diploma - Medical Assistant

Southeastern Community College
West Burlington, IA
05-2006

Bachelor of Science - Family And Community Services

Western Illinois University
Macomb, IL
05-1997

Associate of Arts - Health Education & General Courses

Southeastern Community College
Keokuk, IA
11-1996

High School Diploma -

Hamilton High School
Hamilton, Il
05-1992

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff management
  • Data entry
  • Payroll processing
  • Accounts payable
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Affiliations

Board Member- Village of luray, MO

April, 2007 to April, 2009


City Clerk- Village of Luray, MO

April, 2009 to May 2017

Timeline

Business Owner

Timber & Twine
08.2025 - Current

Property Manager

Belmont Management Co, Inc
08.2023 - Current

Barkeeper

VFW Post 4342
11.2020 - 07.2023

Barkeeper

Port's Place
10.2015 - 10.2020

Consumer Directed Services Attendant

NorthEast Independent Living Services
05.2011 - Current

Clerk/Hotel Housekeeper

Welcome Inn
03.2010 - 04.2021

Office Manager/Medical Billing Clerk/Payroll Clerk

Regional Home Care, Inc.
11.2006 - 01.2010

Master of Science - Health Administration

University of Phoenix

Medical Assistant Diploma - Medical Assistant

Southeastern Community College

Bachelor of Science - Family And Community Services

Western Illinois University

Associate of Arts - Health Education & General Courses

Southeastern Community College

High School Diploma -

Hamilton High School
Dana McVeigh