Summary
Overview
Work History
Education
Skills
Experiencehighlights
Referencesavailable
Qualifications Summary
Timeline
Generic

Dana Meyers

Independence,KY

Summary

Highly skilled in multitasking and acting as a bridge between patients, physicians, and insurance companies, I am a meticulous individual with expertise in managing the intricacies of the healthcare industry. As a Financial Counselor, I possess extensive knowledge of healthcare insurance and demonstrate exceptional proficiency in utilizing [Software]. With an acute attention to detail and a strong dedication to delivering outstanding service, I am fully committed to assisting individuals in navigating the complexities of their healthcare coverage and securing their financial stability.

Overview

2
2
years of professional experience

Work History

Medicaid Liaison

SUN Behavioral Health
01.2023 - Current
  • Solved conflicts and addressed issues that occurred between other entities and business.
  • Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
  • Documented details regarding contact with patients, providers and other individuals in system.
  • Processed payments using check and credit cards, maintaining accurate records of transactions.

Financial Counselor

University of Cincinnati Medical Center
  • Validated insurance information of patients to make sure everything was accurate & complete.
  • Verified all Insurances for clients were still active on the first of each month.
  • Assisted patients with Applying for Medicaid.

Collected copays, deductibles and put of pocket expenses from patients.

Patient Service Specialist

NovaCare Rehabilitation Centers
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
  • Schedule patient appointments in person and via phone.
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.

Office Manager

Ohio Feather Co
  • Refer to outstanding invoices that a company has or the money that clients owe the company.
  • Represent money a company has invoiced for goods or services that have been delivered but not yet paid for.
  • Are the flip side of accounts payable, which is money that a company owes to another business for products or services received.

Manager

Parklane Hosiery
  • Providing introductory information to prospective and new customers.
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries.
  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases.
  • Letting patrons know about additional products or services that might benefit them.

Education

High School Diploma -

Lloyd High School
Erlanger, KY
06.1984

Skills

  • Proficient in [Software]
  • Financial advice
  • Telephone Etiquette
  • Patient Counseling
  • Financial Counseling
  • Insurance Verification

Experiencehighlights

  • Administrative Support, Performed administrative and secretarial support functions for manufacturing plant, Assisted with general accounting functions; maintained journals and handled AP/AR, Provided telephone support; investigated and resolved billing problems., Maintained 150+ patient accounts; files & confidential personal information
  • Customer Service & Reception, Registered incoming patients to hospital. Demonstrated ability to maintain composure and work efficiently in a fast-paced mental health facility while preserving strict confidentiality. Working with a diverse patient population, Conducted patient interview to elicit necessary information to complete Medicaid/Social Security applications., Facilitated referrals for mentally ill patients to receive case management.

Referencesavailable

True

Qualifications Summary

  • Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:
  • Customer Service & Relations
  • Filing & Data Archiving
  • Word Processing & Typing
  • Multi-Line Telephone Reception
  • Accounts Payable/Receivable
  • Computer Operations
  • Problem Solving

Timeline

Medicaid Liaison

SUN Behavioral Health
01.2023 - Current

Financial Counselor

University of Cincinnati Medical Center

Patient Service Specialist

NovaCare Rehabilitation Centers

Office Manager

Ohio Feather Co

Manager

Parklane Hosiery

High School Diploma -

Lloyd High School

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Dana Meyers