Dana Mictchell
Atlanta,GA
Summary
Determined Room Inspector with success in maintaining professionalism while inspecting guest rooms and reporting issues to management. Talented at creating work orders for maintenance and helping housekeeping staff with overflow work. Motivated to improve teamwork and provide customer service through tactful communication with staff and guests.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Housekeeping
Fox Theartre
04.2024 - Current
- Collaborated with housekeeping staff to ensure timely room turnover and adherence to cleanliness standards.
- Collaborated with housekeeping staff to ensure timely room turnovers and consistently high cleanliness standards.
- Assisted in the development of housekeeping schedules for efficient staff allocation and workload management.
- Streamlined housekeeping processes for increased efficiency and productivity with well-organized task management.
Manager
Aqua Splash Car Wash
09.2021 - 12.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Medical Accessioning
Sheil Medical Labortory
01.2010 - 01.2013
- Aided in the implementation of new testing procedures, keeping the lab up-to-date with industry advancements.
- Increased accuracy in test ordering by verifying physician orders and clarifying discrepancies when necessary.
- Enabled timely diagnosis and treatment of patients through meticulous preparation of samples for various diagnostic tests.
- Demonstrated strong attention to detail when entering patient demographic information into electronic systems, minimizing potential errors in records or billing processes.
Education
High School Diploma -
George Junior Republic
Freeville, NYTC3 Tomkims County Community College
Dryden, NY 09.1986 - 05.1987
Skills
Housekeeping and Cleaning
Lobby Housekeeping
General Housekeeping
Housekeeping proficiency
Timeline
Housekeeping
Fox Theartre
04.2024 - Current
Manager
Aqua Splash Car Wash
09.2021 - 12.2023
Medical Accessioning
Sheil Medical Labortory
01.2010 - 01.2013
TC3 Tomkims County Community College
09.1986 - 05.1987
High School Diploma -
George Junior Republic
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