Dana Middleton
Long Island City
Summary
Skilled problem-solver with expertise in managing complex tasks efficiently. Strong time management abilities combined with a commitment to continuous learning and organizational improvement. Proven track record of effective collaboration with teams and management to achieve shared objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Fiscal Assistant
Children’s Aid
New York
2021.02 - Current
- Administer school transportation for clients by reserving car services, track activities, submit invoice payments to car service provider and request reimbursement to DOE (Department of Education).
- Process invoice payments to vendors and check requests for services rendered by clients and staff.
- Manage and reconcile petty cash and the agency’s P-card (Credit Card) for the department.
- Order, supply and track gift cards for clients.
- Handle travel arrangements for clients and staff.
- Assist clients with emergency mobile phones and service from I-foster organization.
- Assist with the procurement process by registering new vendors with the agency.
Administrative Clerk
Columbia University Student Health Services
New York
2019.10 - 2020.04
- Assist students with insurance inquiries in-person by phone and via email.
- Assist with auditing.
- Responsible for scheduling phone and in-person interviews for department vacancies.
- Provided front desk coverage for mental health services.
- Scheduled, cancelled and registered patients using Pyramed.
- Reviewed insurance monthly statements for accuracy.
- Responsible for reconciling daily credit card and cash receipts.
Module Assistant
Columbia University Head Start
New York
2007.09 - 2019.08
- Served as the first point of contact to all incoming inquiries, enrolled families, community partners, visitors and vendors.
- Provided reliable and timely data entry into Promis database system for attendance tracking purposes.
- Provided clerical support to the administrative team and 60 support staff in daily office duties including: distributing, collecting, sorting and reviewing timesheets; scheduling, cancelling and rescheduling appointments; taking meeting minutes; placing IT support requests and monitoring office machinery.
- Analyzed attendance data and prepared statistical reports using excel.
- Coordinated and organized events: venue, catering services, audio/video equipment set-up and facilities services.
- Answered and screened calls in a friendly and professional manner, recorded accurate messages, directed callers to appropriate parties and forwarded messages appropriately.
- Supported the finance department with reconciliations, purchase orders, petty cash, in-kind tracking and vendor comparison.
- Maintained inventory of office supplies, placed order requisitions to finance department and monitored purchase orders to ensure deliveries were complete and items received match packing slips.
- Revised and maintained employee contact information, employee sign-in sheets, and extension list current.
- Worked closely with ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) Coordinator: taking referrals, maintaining waiting list, and scheduling registrations.
- Managed agency room calendars and create program calendar for vendors.
- Monitored reception area to keep a clean and safe environment.
- Substituted in Early childhood socialization group in classroom as needed.
Legal Assistant
Ball & Ferrari, P.C.
Yonkers
2000.07 - 2002.03
- Assisted the attorneys with clerical duties including tending to clients, answering and transferring phone calls, taking and forwarding messages, making copies, filing, and mailing correspondence.
- Advised clients on their Workman’s Compensation cases.
- Assisted the attorney with verbal and written translations as needed.
Training Manager, Crew Trainer, Cashier
McDonalds Restaurant
Yonkers
1998.11 - 2000.07
- Participated in manager training and trained new crew members.
- Courteously greeted customers recorded their orders, and ensured orders were delivered with accuracy.
Education
Child Development Associate Credential - National Credentialing Program in Early Childhood Education (3-5 year)
Council for Professional Recognition
Washington, DC09.2006
Associate’s degree - Occupational Studies
The Westchester Business Institute
White Plains, NY12.2001
Skills
- Bilingual: English and Spanish
- Microsoft Office proficiency
- Database management
- Interpersonal communication
- Organizational skills
- Time management
Languages
English
Professional
Spanish
Professional
Certification
- National Credentialing program in Early Childhood Education (3 to 5 year olds)
References
References available upon request.
Timeline
Fiscal Assistant
Children’s Aid
2021.02 - Current
Administrative Clerk
Columbia University Student Health Services
2019.10 - 2020.04
Module Assistant
Columbia University Head Start
2007.09 - 2019.08
Legal Assistant
Ball & Ferrari, P.C.
2000.07 - 2002.03
Training Manager, Crew Trainer, Cashier
McDonalds Restaurant
1998.11 - 2000.07
Child Development Associate Credential - National Credentialing Program in Early Childhood Education (3-5 year)
Council for Professional Recognition
Associate’s degree - Occupational Studies
The Westchester Business Institute