Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Dana Middleton

Long Island City

Summary

Skilled problem-solver with expertise in managing complex tasks efficiently. Strong time management abilities combined with a commitment to continuous learning and organizational improvement. Proven track record of effective collaboration with teams and management to achieve shared objectives.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Fiscal Assistant

Children’s Aid
New York
02.2021 - Current
  • Administer school transportation for clients by reserving car services, track activities, submit invoice payments to car service provider and request reimbursement to DOE (Department of Education).
  • Process invoice payments to vendors and check requests for services rendered by clients and staff.
  • Manage and reconcile petty cash and the agency’s P-card (Credit Card) for the department.
  • Order, supply and track gift cards for clients.
  • Handle travel arrangements for clients and staff.
  • Assist clients with emergency mobile phones and service from I-foster organization.
  • Assist with the procurement process by registering new vendors with the agency.

Administrative Clerk

Columbia University Student Health Services
New York
10.2019 - 04.2020
  • Assist students with insurance inquiries in-person by phone and via email.
  • Assist with auditing.
  • Responsible for scheduling phone and in-person interviews for department vacancies.
  • Provided front desk coverage for mental health services.
  • Scheduled, cancelled and registered patients using Pyramed.
  • Reviewed insurance monthly statements for accuracy.
  • Responsible for reconciling daily credit card and cash receipts.

Module Assistant

Columbia University Head Start
New York
09.2007 - 08.2019
  • Served as the first point of contact to all incoming inquiries, enrolled families, community partners, visitors and vendors.
  • Provided reliable and timely data entry into Promis database system for attendance tracking purposes.
  • Provided clerical support to the administrative team and 60 support staff in daily office duties including: distributing, collecting, sorting and reviewing timesheets; scheduling, cancelling and rescheduling appointments; taking meeting minutes; placing IT support requests and monitoring office machinery.
  • Analyzed attendance data and prepared statistical reports using excel.
  • Coordinated and organized events: venue, catering services, audio/video equipment set-up and facilities services.
  • Answered and screened calls in a friendly and professional manner, recorded accurate messages, directed callers to appropriate parties and forwarded messages appropriately.
  • Supported the finance department with reconciliations, purchase orders, petty cash, in-kind tracking and vendor comparison.
  • Maintained inventory of office supplies, placed order requisitions to finance department and monitored purchase orders to ensure deliveries were complete and items received match packing slips.
  • Revised and maintained employee contact information, employee sign-in sheets, and extension list current.
  • Worked closely with ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) Coordinator: taking referrals, maintaining waiting list, and scheduling registrations.
  • Managed agency room calendars and create program calendar for vendors.
  • Monitored reception area to keep a clean and safe environment.
  • Substituted in Early childhood socialization group in classroom as needed.

Legal Assistant

Ball & Ferrari, P.C.
Yonkers
07.2000 - 03.2002
  • Assisted the attorneys with clerical duties including tending to clients, answering and transferring phone calls, taking and forwarding messages, making copies, filing, and mailing correspondence.
  • Advised clients on their Workman’s Compensation cases.
  • Assisted the attorney with verbal and written translations as needed.

Training Manager, Crew Trainer, Cashier

McDonalds Restaurant
Yonkers
11.1998 - 07.2000
  • Participated in manager training and trained new crew members.
  • Courteously greeted customers recorded their orders, and ensured orders were delivered with accuracy.

Education

Child Development Associate Credential - National Credentialing Program in Early Childhood Education (3-5 year)

Council for Professional Recognition
Washington, DC
09.2006

Associate’s degree - Occupational Studies

The Westchester Business Institute
White Plains, NY
12.2001

Skills

  • Bilingual: English and Spanish
  • Microsoft Office proficiency
  • Database management
  • Interpersonal communication
  • Organizational skills
  • Time management

Languages

English
Professional
Spanish
Professional

Certification

  • National Credentialing program in Early Childhood Education (3 to 5 year olds)

References

References available upon request.

Timeline

Fiscal Assistant

Children’s Aid
02.2021 - Current

Administrative Clerk

Columbia University Student Health Services
10.2019 - 04.2020

Module Assistant

Columbia University Head Start
09.2007 - 08.2019

Legal Assistant

Ball & Ferrari, P.C.
07.2000 - 03.2002

Training Manager, Crew Trainer, Cashier

McDonalds Restaurant
11.1998 - 07.2000

Child Development Associate Credential - National Credentialing Program in Early Childhood Education (3-5 year)

Council for Professional Recognition

Associate’s degree - Occupational Studies

The Westchester Business Institute
Dana Middleton