Dana Marazia

• Developed and implemented loss prevention strategies to reduce shrinkage across multiple retail locations.
• Conducted regular audits to assess compliance with loss prevention policies and procedures.
• Trained store personnel on effective loss prevention techniques and emergency response protocols.
• Analyzed inventory discrepancies to identify patterns of theft and recommend corrective actions.

• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.

• Manage, recruit, on-board, train, develop and provide succession planning for all staff and management team in the store
• Maintain an overview of all Employee Relations responsibilities in the store to ensure a positive work environment
• Maximize sales through joint operational and commercial focus and take action to obtain highest level of profitability for the store
• Ensure proper staff planning according to budget, SPH and store needs
• Establish, monitor and follow up on sales goals, sales plans and sales budgets with District team to optimize profit
• Have working knowledge and oversee use of all company systems in stores
• Consistently show ability to be sales-driven and results-oriented by taking action, relating all decisions back to store results and working to improve P&L
• Ability to work strategically, tactically and operationally
• Ability to multitask in a fast paced environment and prioritize effectively
• Implemented visual merchandising strategies to enhance customer engagement.
• Conducted performance evaluations to identify training needs and improve team efficiency.
• Led team to achieve sales targets through effective scheduling and staff training.
• Monitored store operations to ensure compliance with company policies and standards.

Increase profits through effective sales training and troubleshoot profit loss areas.

• Consistently achieve financial sales plan over 25% every month since March 2015.
• Managing our B2B department in Bloomingdales White Plains, NY 
• Responsible for providing technical sales training to sales staff.
• Maintain and increase the standard of customer service.
• Ensure that all sales targets for the area are achieved.
• Coach, challenge and support employees.

• Developed strong client relationships 
• Generated sales and inventory reports daily 
• Designed and suggested new display ideas to increase profitability 
• Assisted customers with store and products complaints
• Trained and developed employees 
• Worked closely with District Manager to build store brand 

• Created a customer focused store environment through leadership and example
• Ensured a premier level of internal and external customer service
• Created a store environment where the customer enjoys shopping and the associate enjoys working
• Supported attainment of store sales and shrinkage objectives
• Ensured all store operations were carried out in accordance with established standards, policies, and procedures
• Held accountable for floor sets , markdowns, merchandising, recovery, and maintaining store cleanliness as assigned
• Ensured all associates in assigned areas received effective training and continual feedback through coaching, counseling, and recognition
• Trained, mentored, and coached associates to develop their talents and skills
• Worked in partnership with District Manager on performance management, progressive discipline, and conflict resolution

• Coached, trained and motivated team to achieve positive results 
• Ensured team had a strong focus on the customer's total experience with the brand 
• Created a positive working environment for all associates by valuing and encouraging diversity, mutual respect, and teamwork
• Planned, prioritized, and balanced the functions of the business as required to meet objectives 
• Provided direct and indirect supervision of assigned areas, activities, and tasks
  
• Scheduled and led weekly store meetings for all employees within markets.
• Set sales and financial targets.
• Managed each store location, monitored and reported on performance.
• Ensured presentation and compliance in stores were up to company standards.