Dana Mitchell

• Stocked shelves with merchandise to ensure product availability for customers.
• Organized backroom inventory to maintain efficient access and flow of products.
• Operated pallet jacks and forklifts for safe movement of heavy items.
• Conducted inventory checks to identify discrepancies and ensure accurate stock levels.
• Collaborated with team members to complete overnight restocking tasks efficiently.

• Did detailed zoning

• Clearance items

• Claims

• Worked top stock effectively to insure all products were on the shelves.

• Did Merchandising by making displays of different products

• Re-set the shelves for new products when they came in

• Made sure entire store was zoned before leaving

• Did detailed zoning 2 nights a week in the GM department

• Helped get ready for inventory each year

• Removed soiled sheets, washcloths and towels.
• Maintained activities such as sweeping, mopping, dusting and polishing.
• Prepared rooms with top-notch standards every time.
• Laundered resistances personal clothing item
• Maintained clean and clear common areas

• Assisted customers with inquiries and product selections.
• Processed transactions efficiently and accurately at the register.
• Maintained cleanliness and organization of checkout area.
• Handled cash, credit, and debit transactions securely.
• Restocked shelves and ensured proper product placement.
• Collaborated with team members to improve customer service.
• Provided training and support to new cashier staff.
• Monitored inventory levels and reported shortages to management.
• Checked out customers quickly but accurately ensuring all items are scanned properly.
• Provided accurate cash register operations, including accepting payments and providing change.
• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with incoming goods from delivery trucks as needed.
• Interacted politely with customers to promote quality service during checkout.
• Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
• Swept and mopped front end during shifts to maintain professional appearance.
• Issued receipts, change and refunds to customers to promote smooth operations.
• Answered customers' questions concerning location, price and use of merchandise.
• Organized shelves and displays to maintain an orderly appearance of the store.
• Resolved customer complaints regarding sales and service.
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
• Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
• Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Verified customer age requirement for alcohol or tobacco purchases.
• Balanced daily financial transactions using appropriate methods according to established procedures.
• Maintained financial records by counting cash and recording tips at end of shift.
• Informed customers about current promotions such as discounts on certain products or services offered by the store.
• Promoted store cleanliness by keeping track of trash can levels and emptying when full.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
• Adhered to safety regulations when handling sharp objects such as knives or scissors.
• Verified that all coupons were valid before processing them for payment.
• Assisted with pricing merchandise for sale in store.
• Tracked company inventories, moved excess stock, and arranged products to improve sales.
• Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
• Processed customer transactions accurately and efficiently.
• Collaborated with team members to meet sales targets and improve customer satisfaction.
• Scanned items and checked pricing on cash register for accuracy.
• Counted and balanced cashier drawers.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Built and maintained productive relationships with employees.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Checked personal identifications during alcohol and tobacco sales.
• Adhered to social distancing protocols and wore mask or face shield.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items, and join reward programs.
• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
• Cleaned and sanitized cashier workstation and scanning area.
• Removed trash, swept, and mopped floors for professional appearance.
• Worked with other associates to support cashiers and management needs.
• Bagged items securely to minimize breakages and reduce losses.
• Replenished shelves regularly to meet customer demand and maximise sales.
• Trained new cashier team members in customer service and money handling processes.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Addressed and resolved complaints quickly to maintain customer satisfaction.
• Monitored store for suspicious activity and reported security concerns for prompt action.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Processed refunds and exchanges in accordance with company policy.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked with floor team and managers to meet wide range of customer needs.
• Used POS system to enter orders, process payments and issue receipts.