Hiking
Dana Mosley
Bend,OR
Overview
23
23
years of professional experience
Work History
Business Development Manager
RDB-Solutions
04.2024 - Current
- Build and maintain strategic relationships with clients, ensuring alignment with their goals and driving business growth through the adoption of software solutions
- Identify opportunities to expand client relationships and deepen engagement, proactively suggesting additional services or features
- Establish relationships with key decision-makers within customer's organization to promote growth and retention.
Mortgage Advisor
Advantage Mortgage
09.2018 - Current
- Serves as the primary point of contact for clients, ensuring smooth communication throughout the mortgage loan process
- Identifies clients' needs and proactively recommended the best solutions, fostering long-term relationships and generating repeat business
- Collaborates with cross-functional teams to ensure clients received timely and effective solutions
Wholesale Sales Manager
Azure Standard
10.2017 - 04.2018
- Nurtured key relationships with clients and vendors, ensuring a tailored approach to market expansion
- Led sales presentations and managed sales forecasts, driving revenue growth and aligning product offerings with client needs
- Worked closely with internal teams to ensure high levels of customer satisfaction and service delivery
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
Client Success Manager/ Client Product Trainer
G5
09.2013 - 10.2016
- Managed key client accounts, ensuring satisfaction, retention, and continued growth through effective relationship management
- Worked with clients to identify growth opportunities and deliver strategic recommendations for optimizing product use
- Analyzed service delivery and customer experience, leading initiatives to improve satisfaction and program performance
- Achieved a 19% increase in monthly recurring revenue through proactive management and growth-focused initiatives
- Evaluated customer problems, implemented resolutions, and followed up with clients to manage additional problems and maintain satisfaction.
- Designed and delivered training programs that increased product adoption and client engagement
- Collaborated with internal teams to continuously optimize client experience and increase software utilization
- Managed key client accounts, providing insights and updates to drive improved product performance and customer satisfaction
Executive Sales Specialist
Teva Pharmaceuticals
06.2008 - 09.2013
- Built strong relationships with healthcare providers, driving product adoption and educating them on pharmaceutical solutions
- Delivered compelling presentations, aligning product benefits with client goals and overcoming challenges
- Exceeded sales targets, ranking among the top performers in the region
- Contributed to event marketing, sales and brand promotion.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Sr. Executive Sales Executive and District Trainer
GlaxoSmithKline Pharmaceuticals
02.2002 - 05.2008
- Provided comprehensive training on pharmaceutical products, fostering long-term relationships with healthcare professionals
- Managed key accounts, ensuring customer satisfaction and product adoption
- Developed and executed new hire training programs, increasing team performance and supporting consistent sales growth
Client Product Trainer
G5
09.2013 - 12.2016
- Designed and delivered training programs that increased product adoption and client engagement
- Collaborated with internal teams to continuously optimize client experience and increase software utilization
- Managed key client accounts, providing insights and updates to drive improved product performance and customer satisfaction
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Education
Bachelor of Arts - Speech Communication
Pepperdine University
Malibu, CA05-1993
Skills
- Customer relations
- Leadership
- Friendly, positive attitude
- Supervision and leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Paddle Boarding
Volunteer work
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureTimeline
Business Development Manager
RDB-Solutions
04.2024 - Current
Mortgage Advisor
Advantage Mortgage
09.2018 - Current
Wholesale Sales Manager
Azure Standard
10.2017 - 04.2018
Client Success Manager/ Client Product Trainer
G5
09.2013 - 10.2016
Client Product Trainer
G5
09.2013 - 12.2016
Executive Sales Specialist
Teva Pharmaceuticals
06.2008 - 09.2013
Sr. Executive Sales Executive and District Trainer
GlaxoSmithKline Pharmaceuticals
02.2002 - 05.2008
Bachelor of Arts - Speech Communication
Pepperdine University
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