Dana Nibblins
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
RST (Residential Skilled Trainer)
PATH
04.2015 - Current
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
Record Resolution Specialist
American Red Cross
09.2008 - 06.2015
- Coordinated with internal departments as needed to gather information on each individual case, facilitating a more accurate and timely response.
- Increased donor database accuracy by implementing rigorous data entry protocols, ensuring timely gift acknowledgements.
- Conducted thorough pre-donation screenings to ensure donor eligibility and maintain safety standards.
- Maintained detailed records of all donations, ensuring accuracy for future reference and analysis purposes.
- Ensured compliance with regulatory requirements pertaining to blood collection by staying updated on industry standards and best practices.
Ophthalmology Assistant
Dr. Dodds
05.2006 - 06.2008
- Improved patient care by assisting ophthalmologists with diagnostic tests and procedures.
- Enhanced clinical efficiency by maintaining clean and organized exam rooms, ensuring all equipment was in proper working order.
- Contributed to positive patient outcomes by providing accurate and timely documentation of medical histories, vital signs, and test results.
- Streamlined appointment scheduling by coordinating with patients, insurance companies, and referring physicians.
Unit Secretary
Lankenau Hospital
06.1997 - 01.2005
- Ensured accuracy of medical documentation by meticulously transcribing physician orders and verifying information with nursing staff as needed.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
- Served as a liaison between the unit secretary team and other departments within the hospital, fostering strong working relationships that benefited overall facility function.
Education
Sterile Processing
Sterile Processing Technician Course
Philadelphia, PAAcademic
West Catholic Girls High
4501 Chestnut St.06.1982
Skills
- Calm Under Pressure
- Microsoft Word
- Time Management
- Organizational Skills
- Customer Service
- Problem-Solving
Accomplishments
- Awarded the Points Of Transformation Award in 2017 and 2023 from PATH
Certification
- CPR/First Aid
- Diabetes Certified
Timeline
RST (Residential Skilled Trainer)
PATH
04.2015 - Current
Record Resolution Specialist
American Red Cross
09.2008 - 06.2015
Ophthalmology Assistant
Dr. Dodds
05.2006 - 06.2008
Unit Secretary
Lankenau Hospital
06.1997 - 01.2005
Sterile Processing
Sterile Processing Technician Course
Academic
West Catholic Girls High
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