Dana Nuckles
Raven,Virginia
Summary
Self-motivated and dependable while achieving high performance with Minimal supervision. Good with time management and exceptional people Skills. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.
Overview
29
29
years of professional experience
Work History
Sales Associate
Walmart
03.2023 - Current
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed efficient cash register operations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Used in-store system to locate inventory and place special orders for customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
Customer Service Representative
Virginia Employment Commission
08.2022 - Current
- Responsibilities include answering phones to help customers concerning their unemployment claims
- Answering questions and giving appropriate direction for them to be able to have their claims processed.
Director/Master Control Operator
Living Faith Television
04.1995 - 05.2022
- Responsibilities include directing all in house programming
- Operating master control board
- Loading all programs and commercials into the server for airing in their appropriate time slots
- Keeping accurate logs of all programs and commercials airings
- Help to train new hires for the master control board
- Checked all areas of the building to ensure they were in working order and kept clean at all times.
Education
High School Diploma -
Grundy High School
Grundy, VA01.1994
Skills
- Client –focused
- Excellent communication
- Quick Learner
- Time management skills
- Positive learning process
- Outgoing Personality
- Register Opening and Closing
- Honest and Dependable
- Conflict Resolution
- Cleaning techniques
- Fraud Detection
- Relationship selling
- Strong Communication and Interpersonal Skills
- Item Ticketing and Pricing
- Store Organization
- Reliable and Responsible
- Engaging with Diverse Customers
- Client Service
- Positive Customer Engagement
- Staff Support
- Customer Service
- Type product knowledge
- Money Handling
- Creative Thinking
- Professional Demeanor
- Reliable and punctual
- Speech Clarity
- Listening Skills
- Friendly and Helpful
- Cash Register Operation
- Payment Processing
- Guest Relations
- Problem-solving skills
- Store Opening and Closing
- Team Cooperation
- Excellent people skills
- Relationship Building
- Time Management
- Exceeding Customer Expectations
- Adaptable and Flexible
- Exceptional customer service
- Goal-Oriented
- Teamwork and Collaboration
- Security Practices
- Cash Handling
Timeline
Sales Associate
Walmart
03.2023 - Current
Customer Service Representative
Virginia Employment Commission
08.2022 - Current
Director/Master Control Operator
Living Faith Television
04.1995 - 05.2022
High School Diploma -
Grundy High School
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