Dana O'Neil
Port Charlotte,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Work effectively unsupervised and quickly master new skills.
Overview
20
20
years of professional experience
Work History
Job Coordinator
Heritage Glass
Venice, FL
03.2020 - Current
- Inside sales from start to finish on all Shower Doors & Mirrors.
- Assign tasks to team members according to their skillset and availability.
- Coordinate with external vendors in order to acquire necessary supplies for projects.
- Ensured that all required materials and equipment is available prior to starting a job.
- Maintain detailed records of job requirements, timelines, and resources.
- Drafted communications between clients and team members regarding job progress.
- Resolved any conflicts or disputes between team members related to job assignments.
- Identified areas where additional resources may be needed in order to complete projects successfully.
- Managed customer relationships by responding promptly to inquiries about assigned tasks.
- Able to read blueprints with job specific details.
- Proficient in Supply Pro & Quick Books.
Administrator
Patriot Plumbing
Port Charlotte, FL
01.2017 - 03.2020
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Improved office organization by developing filing system and customer database protocols.
- Performed data entry tasks into computer databases from paper documents.
- Designed forms and templates to streamline workflow processes within organization.
- Managed office supplies inventory and placed orders when necessary.
Administrator
Remax Anchor Realty
Punta Gorda, FL
08.2014 - 01.2017
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Improved office organization by developing filing system and customer database protocols.
- Managed office supplies inventory and placed orders when necessary.
- Performed data entry tasks into computer databases from paper documents.
- Managed over 30 agents.
Owner/Manager of Operations
Uniforms & More
North Port, FL
06.2004 - 02.2014
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Developed and implemented successful sales strategies to meet business goals.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Hired and trained new department managers to increase team oversight and productivity.
- Executed performance reviews to encourage improved productivity for team members.
- Identified new opportunities for growth, expansion, and diversification.
- Organized events such as trade shows and conferences.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
Education
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05-1989
Skills
- Scheduling and Planning
- Organizational Development
- Multitasking
- Conflict Resolution
- Documentation and Recordkeeping
- Written Communication
- Professionalism
- Adaptability and Flexibility
- Problem-Solving
- Time Management
- Excellent Communication
- Administrative assistant
- Attention to Detail
- Reliability
- Task Prioritization
- Microsoft Office
- Organizational Skills
- Procedure Compliance
- Supply Pro
- Quickbooks
- Self Motivated
Custom
- Supply Pro Knowledge
- Build Pro Knowledge
- Quickbooks Knowledge
Timeline
Job Coordinator
Heritage Glass
03.2020 - Current
Administrator
Patriot Plumbing
01.2017 - 03.2020
Administrator
Remax Anchor Realty
08.2014 - 01.2017
Owner/Manager of Operations
Uniforms & More
06.2004 - 02.2014
High School Diploma -
North Ridgeville High School
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