Dana Osman
Seattle,WA
Overview
6
6
years of professional experience
Work History
Waitress
Rhein Haus
Seattle, WA
10.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Hostess, Food Runner, and Waitress
Discovery Bay Steakhouse
Discovery Bay, CA
07.2021 - Current
- Observed guest needs throughout the dining experience, driving high-quality service
- Engage with guests to maximize satisfaction with food and service
- Answered phone calls to take reservations and address guest questions and concerns
- Waited on tables with an exceptional attitude, using great customer service skills
- Checked identification of customers prior to serving alcoholic
- Monitored customer satisfaction levels throughout their meal experience
- Handled cash payments and reconciled daily transactions accurately
- Resolved any customer complaints or issues quickly and professionally
Family Nanny
Kayley Stonebarger
Discovery Bay, CA
05.2019 - 10.2023
- Provided full-time care for two children aged3 and4, including meal preparation, dressing, bathing, and transportation to activities
- Created daily routines that included naps, meals and playtime
- Set up a safe learning environment with developmentally appropriate toys and materials
- Developed strong relationships with both parents to ensure open communication regarding the children's progress
School Nurse Assistant (Unpaid Internship)
Jackie Oria
Brentwood, CA
10.2022 - 05.2023
- Enhanced school safety by collaborating with staff, parents, and community partners in developing emergency response plans
- Improved overall student health by implementing comprehensive health education programs and preventive measures
- Tested students for Color blindness, Eyesight and Hearing
- Oversaw health services for schools of500 students and faculty
Education
Bachelor of Science - Nursing
Seattle University
Seattle, WA06.2027
High School Diploma - undefined
Liberty High School
Brentwood, CA01.2023
Skills
- Strong multitasking abilities
- Team collaboration
- Hospitality service expertise
- Time management
- Memory retention
- Active listening
- Personalized care
- Strong work ethic
- CPR certified
Awards
- Member of NHS and CSF (2020-2023).,
- Awarded The Edward and Elizabeth Conner Foundation Scholarship,
- Ghillarduchi Scholarship Recipient,
- Robert Sprenkel Scholarship Recipient,
- Lambport Scholarship Recipient
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Rhein Haus
10.2023 - Current
School Nurse Assistant (Unpaid Internship)
Jackie Oria
10.2022 - 05.2023
Hostess, Food Runner, and Waitress
Discovery Bay Steakhouse
07.2021 - Current
Family Nanny
Kayley Stonebarger
05.2019 - 10.2023
High School Diploma - undefined
Liberty High School
Bachelor of Science - Nursing
Seattle University