Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Dana Osman

Seattle,WA

Overview

6
6
years of professional experience

Work History

Waitress

Rhein Haus
10.2023 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards

Hostess, Food Runner, and Waitress

Discovery Bay Steakhouse
07.2021 - Current
  • Observed guest needs throughout the dining experience, driving high-quality service
  • Engage with guests to maximize satisfaction with food and service
  • Answered phone calls to take reservations and address guest questions and concerns
  • Waited on tables with an exceptional attitude, using great customer service skills
  • Checked identification of customers prior to serving alcoholic
  • Monitored customer satisfaction levels throughout their meal experience
  • Handled cash payments and reconciled daily transactions accurately
  • Resolved any customer complaints or issues quickly and professionally

Family Nanny

Kayley Stonebarger
05.2019 - 10.2023
  • Provided full-time care for two children aged3 and4, including meal preparation, dressing, bathing, and transportation to activities
  • Created daily routines that included naps, meals and playtime
  • Set up a safe learning environment with developmentally appropriate toys and materials
  • Developed strong relationships with both parents to ensure open communication regarding the children's progress

School Nurse Assistant (Unpaid Internship)

Jackie Oria
10.2022 - 05.2023
  • Enhanced school safety by collaborating with staff, parents, and community partners in developing emergency response plans
  • Improved overall student health by implementing comprehensive health education programs and preventive measures
  • Tested students for Color blindness, Eyesight and Hearing
  • Oversaw health services for schools of500 students and faculty

Education

Bachelor of Science - Nursing

Seattle University
Seattle, WA
06.2027

High School Diploma - undefined

Liberty High School
Brentwood, CA
01.2023

Skills

  • Strong multitasking abilities
  • Team collaboration
  • Hospitality service expertise
  • Time management
  • Memory retention
  • Active listening
  • Personalized care
  • Strong work ethic
  • CPR certified

Awards

  • Member of NHS and CSF (2020-2023).,
  • Awarded The Edward and Elizabeth Conner Foundation Scholarship,
  • Ghillarduchi Scholarship Recipient,
  • Robert Sprenkel Scholarship Recipient,
  • Lambport Scholarship Recipient

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress

Rhein Haus
10.2023 - Current

School Nurse Assistant (Unpaid Internship)

Jackie Oria
10.2022 - 05.2023

Hostess, Food Runner, and Waitress

Discovery Bay Steakhouse
07.2021 - Current

Family Nanny

Kayley Stonebarger
05.2019 - 10.2023

High School Diploma - undefined

Liberty High School

Bachelor of Science - Nursing

Seattle University

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Dana Osman