Dana Oyola
Elmer,NJ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Direct Support Professional Caregiver
Public Partnerships
Pittsgrove, NJ
07.2017 - Current
- Provided personalized assistance to individuals with disabilities, enhancing daily living skills and promoting independence.
- Coordinated care plans with multidisciplinary teams, ensuring comprehensive support tailored to individual needs.
- Monitored client progress and documented health-related information for accurate reporting and effective communication.
- Implemented behavior management strategies, fostering positive interactions and reducing incidents of challenging behavior.
Office Manager
Black Stone Cleaning Company
CInnaminson, NJ
12.2015 - Current
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated scheduling and communication between cleaning teams and clients to enhance service delivery.
- Implemented inventory management systems for cleaning supplies, reducing costs and waste.
- Developed training programs for new staff, improving onboarding efficiency and team performance.
- Streamlined administrative processes, increasing productivity across various office functions.
Score Key Management Coordinator
Educational Testing Service, ETS
Ewing, NJ
09.1999 - 04.2019
- Coordinated project timelines and deliverables for educational assessment initiatives.
- Developed training materials to enhance staff understanding of testing procedures.
- Managed communication between departments to streamline operational workflows.
- Implemented process improvements that increased efficiency in test administration.
- Created stencils for College Board and standardized exams
- Quality Control for accuracies and discrepancies of stencils
Education
Associate of Arts - Early Childhood Education
University of Phoenix
Philadelphia, PA 06.2010
Skills
- Disability awareness
- Emotional support
- Meal preparation
- Personal hygiene assistance
- Office administration
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Customer service
- Clerical support
- Scheduling
- Mail handling
- Inventory control
- Employee supervision
- Staff hiring
- Employee training
- Staff training
Timeline
Direct Support Professional Caregiver
Public Partnerships
07.2017 - Current
Office Manager
Black Stone Cleaning Company
12.2015 - Current
Score Key Management Coordinator
Educational Testing Service, ETS
09.1999 - 04.2019
Associate of Arts - Early Childhood Education
University of Phoenix