Dana Piotrowski
Allen Park,MI
Summary
Proven Dental Assistant and Manager with a track record of enhancing patient satisfaction and streamlining operations at SmilePro Dental. Skilled in Dental Radiography and adept at fostering positive work environments, significantly improving efficiency. Specializes in maintaining high standards of cleanliness and organization, ensuring optimal patient care and safety.
Overview
26
26
years of professional experience
Work History
Dental Assistant
Dr. Brian Lyngaas
05.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Ordered Supplies
- Scheduled Patients, Answered Phones, Checked Insurance, collected copayments, posted insurance payments.
Office Manager
SmilePro Dental
01.2019 - 04.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Verified pt. insurance, collected copayments, billed insurance companies,
- Posted insurance payments,
- Worked on AR report
- Hired new staff, ordered office supplies
Patient Coordinator, Dental Assistant, Manager
Great Expressions Dental Centers
09.1998 - 05.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Science - Dental Hygiene
Baker College
Flint, MIHigh School Diploma -
Melvindale High School
Melvindale, MI05.1999
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Orthodontic wire changes
- Orthodontic records management
- Orthodontic emergencies management
- Retainer fabrication
- Orthodontic treatment compliance
- Orthodontic patient follow-up
Timeline
Dental Assistant
Dr. Brian Lyngaas
05.2023 - Current
Office Manager
SmilePro Dental
01.2019 - 04.2023
Patient Coordinator, Dental Assistant, Manager
Great Expressions Dental Centers
09.1998 - 05.2016
Associate of Science - Dental Hygiene
Baker College
High School Diploma -
Melvindale High School