Dana Printup
Entech Personnel Services Inc.
Detroit,MI
4
years of professional experience
Detail-oriented professional with cash handling expertise and strong relationship-building skills. Committed to enhancing customer satisfaction through efficient transactions and prompt issue resolution.
Work History
Bank Teller
1 Year 1 Month- Processed customer transactions efficiently while maintaining accuracy in cash handling.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawer daily, ensuring compliance with bank policies and procedures.
- Assisted customers with account inquiries, fostering strong relationships through excellent service.
- Resolved customer issues promptly, demonstrating sound judgment and problem-solving skills.
- Identified opportunities to streamline transaction processes, enhancing overall customer experience.
- Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins accurately to prepare for distribution.
- Logged cashiers' checks and other transactions to maintain accurate account records.
- Placed orders for customer checks and verified starting numbers.
Cashier
2 Years 6 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled cash management responsibilities, including balancing registers at shift end.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained organized checkout area, ensuring cleanliness and product availability.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Counted cash in drawers at the start and end of shifts to ensure accuracy. in cash drawers at the beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate of Arts - Accounting
- Awarded [Second Honors Award for Pre-calculus]
Skills
Transaction processing
Cash management
Data entry efficiency
Customer service
Attention to detail
Relationship building
Professionalism and courtesy
Timeline
Bank Teller
Entech Personnel Services Inc.
08.1999 - 09.2000Read More
Cashier
Super Kmart
02.1997 - 08.1999Read More
Henry Ford College
Associate of Arts from Accounting
Read More