Dana Pruitt
Wills Point,TX
Summary
Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Regional Director
Leonard's Express
07.2009 - Current
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Visited sites periodically to view service levels and adherence to global service standards.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Participated in promotional opportunities and onboarding of new accounts.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Logistics Manager
Select Carriers
06.2007 - 07.2009
- Monitored logistics performance and identified improvement opportunities.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Fielded customer complaints and comments and rectified issues.
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Hired, trained and educated new employees.
Education
Associate of Applied Science - Computer Information Systems
College of Mount Saint Joseph
Cincinnati, OHSkills
- Records Organization and Management
- Market and Competitor Research
- Supplier Monitoring
- Process Development and Streamlining
- Strategic Vision
- Corrective Actions
- Policy Development and Enforcement
- Business Forecasting
- Price Structuring
- Staff Oversight
- Operations Oversight
- Client Relationships
- Team Evaluation
- Corporate Communications
- Proficiency with multiple industry specific websites and dispatching software (as400,TMW)
Timeline
Regional Director
Leonard's Express
07.2009 - Current
Logistics Manager
Select Carriers
06.2007 - 07.2009
Associate of Applied Science - Computer Information Systems
College of Mount Saint Joseph
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