Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANA Putnam

Vancouver

Summary

Dynamic and results-driven professional with experience at UPS, excelling in warehouse safety and package handling. Proven ability to enhance efficiency through effective team collaboration and proper lifting techniques. Skilled in equipment operation and adaptable to change, consistently achieving high customer satisfaction and reducing damage rates.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Package Handler

UPS
09.2017 - 12.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Independent Contractor

Self-employeed
06.2010 - 08.2015
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Manager/Technician

Line X Spray On Bedliners
02.1997 - 08.2007
  • Managed inventory of spare parts, ensuring availability when needed for repairs or replacements.
  • Developed and implemented a comprehensive training program for new technicians, ensuring they gained the necessary skills and knowledge to excel in their roles.
  • Optimized workflows within the department by analyzing existing processes identifying areas for improvement.
  • Reduced downtime for machines by implementing preventative maintenance measures.
  • Streamlined repair processes, resulting in quicker turnaround times for clients.
  • Enhanced customer satisfaction by providing timely and accurate diagnostics and repairs.
  • Developed troubleshooting guides and resources to assist technicians with common issues encountered on the job.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Education

High School Diploma -

Xavier High School
Middletown, CT
06-1991

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Adaptable to change
  • Shipping and receiving
  • Pallet jack operation
  • Equipment operation
  • OSHA compliant
  • Forklift operation
  • Physical stamina

Timeline

Package Handler

UPS
09.2017 - 12.2022

Independent Contractor

Self-employeed
06.2010 - 08.2015

Manager/Technician

Line X Spray On Bedliners
02.1997 - 08.2007

High School Diploma -

Xavier High School

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