Dana Ramirez
Henderson,CO
Summary
Detail-oriented and personable individual with experience as a cashier and strong customer service skills developed through a medical internship. Proficient in handling transactions, maintaining cleanliness, and managing high-pressure situations. Demonstrates exceptional interpersonal abilities, effective communication, and a commitment to providing excellent service. Seeking a cashier position at a restaurant to leverage my experience and contribute positively to the team.
Overview
2
2
years of professional experience
Work History
Teen Leader
Presbyterian St. Luke's Hospital
Denver, CO
10.2022 - 08.2024
- Led peers in performing assigned tasks and providing excellent customer service to patients and visitors
- Managed the reception area, utilizing computer systems for organization and handling inquiries
- Coordinated with hospital staff to ensure smooth operations
- Developed leadership and communication skills through direct interaction with diverse groups of people
Commercial Janitorial Cleaner
Araceli Cleaning Services LLC
Denver, CO
09.2022 - 08.2024
- Cleaned windows, walls, mirrors, restroom fixtures, and other surfaces using appropriate cleaning supplies
- Stocked janitorial closets with necessary supplies such as toilet paper, soap, towels, and other items
- Provided cleaning services for residential and commercial clients, ensuring high standards of cleanliness and customer satisfaction
- Handled client communications, scheduling, and billing, demonstrating reliability and attention to detail
- Supported the business owner in various tasks, showcasing flexibility and adaptability
Medical Intern
Children's Hospital of Colorado
Broomfield, CO
06.2024 - 07.2024
- Assisted with various administrative and clinical tasks in a healthcare setting, developing strong organizational and multitasking skills
- Utilized computer systems for organization, managing records, and coordinating with staff
- Engaged with patients and visitors, providing information and maintaining a welcoming environment
- Supported staff in day-to-day operations, showcasing flexibility and a proactive approach to problem-solving
Cashier
Ross Dress for Less
Denver, CO
05.2022 - 09.2022
- Delivered exceptional customer service by assisting customers with product selections and answering inquiries
- Operated and managed the Point of Sale (POS) system efficiently, including processing sales, returns, and exchanges, and overseeing cash register operations
- Managed cash handling, including distributing money to other cashiers, balancing registers, and ensuring financial accuracy
- Maintained store cleanliness and organization, restocking shelves and ensuring merchandise displays were neat and attractive
- Collaborated with team members to meet store goals and improve overall customer satisfaction
- Demonstrated reliability and professionalism in a fast-paced retail environment
Education
Western Civilization
Front Range Community College
History and Reconstruction of the U.S.
Front Range Community College
Biology Foundations
Front Range Community College
Physiology and Anatomy
Front Range Community College
High School Diploma -
Mapleton Early College High School
Thornton, CO05.2025
Skills
- Customer Service
- Cash Handling & POS Systems
- Adaptability
- Communication
- Problem Solving
- Computer Systems (Organization and Record Management)
- CPR Certified
- Retail Operations
- Team Collaboration
Honors and Awards
- National Honor Society, President
- Adams County Mayors and Commissioners Youth Award, Recipient
- Collaborative CHCA Scholarship, Holder
- Honor Roll, All Years
- Mayor's Youth Award, Recipient
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Intern
Children's Hospital of Colorado
06.2024 - 07.2024
Teen Leader
Presbyterian St. Luke's Hospital
10.2022 - 08.2024
Commercial Janitorial Cleaner
Araceli Cleaning Services LLC
09.2022 - 08.2024
Cashier
Ross Dress for Less
05.2022 - 09.2022
Western Civilization
Front Range Community College
History and Reconstruction of the U.S.
Front Range Community College
Biology Foundations
Front Range Community College
Physiology and Anatomy
Front Range Community College
High School Diploma -
Mapleton Early College High School