Microsoft 365
DANA R. CORNETT
Fredericksburg,VA
Summary
Strategist, change leader, and driving force behind technology advances and business improvements that support corporate objectives. Currently seeking remote opportunities. Career-long record of innovation, defining and executing improvements in hardware, software and business processes with positive bottom-line results. Engineer simple-but-powerful, cost-effective solutions for organizations with challenging computing, communications, and information processing needs. Expert in aligning technology strategies with corporate goals and driving significant initiatives through dispersed and complex enterprises. Successful IT leadership informed by business acumen combined with deep technological understanding. Reliably delivered cost savings, efficiency improvements, cycle-time reductions, and profitability enhancements. Valued member of business leadership team. Ethical steward of highly confidential data and multimillion-dollar budgets.
Overview
15
15
years of professional experience
Work History
DIRECTOR OF ANCILLARY PRODUCTS AND INFORMATION TECHNOLOGY INFRASTRUCTURE
Diamond Student Information Systems, Inc.
01.2022 - Current
- Company Overview: A unified software platform for Admissions, Documents, Registrar, Financial Aid, Accounting, Career Services, and Distance Learning
- Working remotely from home, responsible for implementing and supporting ancillary products and the cloud-based infrastructure of all company assets
- Those products include learning management system, online payment system, document management system, and integrations between the company’s various software offerings
- As well as integrations with external service providers
- Setup partnership with Moodle US to provide Moodle LMS and Moodle Workplace to clients
- Also, implemented and supported new clients as well as existing clients on the Moodle products
- Managed and supported three Amazon Web Services accounts as well as an account on US Signal’s private cloud service using VMware Cloud Director
- Switched the existing Microsoft Active Directory environment from web-based access to remote desktop connectivity, due to a product being discontinued by a provider
- Managed integration projects for passing data between the student information system to various other external products
- Also, setup and supported integrations with LMS, merchant services, financial aid servicers, CRMs, document management systems, and online book stores
- Worked with MySQL, Postgres, and Microsoft SQL Server database platforms using SQL and PHP
- Used Zoom and AWS Glue to extract, transform, and load (ETL) data from various sources
- Also, work with AWS QuickSight on dashboards for the student information system
- Administrator of Microsoft365 (all products), Zoho CRM Plus, Zoho Voice, HubSpot, ClickUp, Atlassian Jira, Zoom, and network infrastructure (firewalls, switches, VPNs, routes, IP addressing, and DNS)
- Worked with engineering teams to resolve issues, add features, and enhance product offerings
- Provided support to clients through support portal and ticketing system
DIRECTOR OF OPERATIONS, NETWORK / FACILITIES MANAGER, NETWORK ADMINISTRATOR
Eastern Virginia Career College
01.2010 - 01.2022
- Company Overview: Providers of adult career education and training in the nursing, health and beauty, allied health and information technology industries
- Provided support, planning, development, and implementation of systems and networking for a fast-growing educational institution that was expanding its curriculum and services
- Key player in the development of information technology solutions that provided for expansion and growth of all programs in the institution
- Upgraded network switches at both the core and edge
- Transitioned from a single Windows Server2003 Small Business Server with Exchange2003 to two Windows Server2008 R2 servers, one file server and one Exchange2010 server
- Implemented a wireless network infrastructure that lowered costs while adding new devices to the network and extending its geographical coverage
- Participated in the development and startup of a new information technology educational program
- Installed classroom Audio/Video system that included an LCD TV with PC to enable more flexibility and improved content delivery
- Project manager for construction and relocation to a new, larger facility
- Implemented laptop in mobile cart model for student computing resources from static computer labs for more flexibility and convenience
- Implemented a new student management system from Diamond D
- Setup Pearson VUE Testing Center providing certifications in the information technology field
- Implemented cloud-based time tracking system eliminating time clock and time cards
- Participated in marketing using search engine optimization and various online marketing techniques
- Implemented several process changes to help promote an eco-friendlier work environment using less paper and more electronic resources
- Upgraded wireless infrastructure to provide better performance, security, and expandability
- Replaced existing multifunction printers that resulted in a more than50 percent reduction in cost
- Implemented a learning management system that expanded course offerings for online and hybrid education
Education
Bachelor of Science - Computer Information Systems
Strayer University
Fredericksburg, VA06.1996
Skills
- Data Management
- Software Integration
- Project Management
- Business Analysis
- Network Architecture
- Process Improvement
- Strategic Planning
- Training
- Vendor Management
- Budgeting
- Team Leadership
- Conflict Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Windows
Microsoft Server
Mac OS
Linux
AWS Cloud Services
Zoho CRM, Desk, and Voice
Atlassian Jira
HubSpot
ClickUp
MySQL Workbench
Timeline
DIRECTOR OF ANCILLARY PRODUCTS AND INFORMATION TECHNOLOGY INFRASTRUCTURE
Diamond Student Information Systems, Inc.
01.2022 - Current
DIRECTOR OF OPERATIONS, NETWORK / FACILITIES MANAGER, NETWORK ADMINISTRATOR
Eastern Virginia Career College
01.2010 - 01.2022
Bachelor of Science - Computer Information Systems
Strayer University
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