DANA RHONE
Baltimore,MD
Summary
Knowledgeable Director of Dining Services with advanced understanding of cost control, training and financial leadership. Demonstrated record of leading lean and smooth operations within budget limits. Central to keeping operations efficient and team members productive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dining Services Director
Charter Senior Living
Baltimore, MARYLAND
08.2023 - Current
- Monitored inventory levels of supplies and food products to ensure sufficient stock for daily operations.
- Oversaw special events such as catered functions or banquets by providing direction on preparation methods and coordinating staff assignments.
- Ensured compliance with local health codes by regularly inspecting kitchen areas and storage facilities.
- Coordinated procedures for food production, service, sanitation, and safety in compliance with health regulations.
Dining Room Manager
Charter Senior Living
Baltimore, MD
02.2021 - 08.2023
- Supervised the staff to ensure proper service standards were met.
- Assisted with ordering supplies needed by the kitchen or dining area when necessary.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer service standards.
- Conducted regular performance evaluations of staff members to identify areas needing improvement or training needs.
Utility Dishwasher
Charter Senior Living
Baltimore, MD
02.2019 - 08.2021
- Conducted regular maintenance on dishwashing machines including cleaning filters and hoses to prevent clogging or malfunctioning of equipment.
- Loaded dirty dishes into washers and unloaded clean dishes from washers onto racks for drying.
- Communicated effectively with other staff members regarding supply needs or status updates on completion of assigned tasks.
- Stocked shelves with clean glasses, plates, cups, flatware, pots, pans. as needed.
Education
High School Diploma -
LAKE CLIFTON HIGH SCHOOL
Baltimore, MD06-1989
Skills
- Department management
- Cleaning and sanitation
- Waste Reduction
- Financial Oversight
- Service Quality Standards
- Supply Ordering
- Dietary Restrictions
Certification
- SERVESAFE
- LEADERSHIP TRAINING
Timeline
Dining Services Director
Charter Senior Living
08.2023 - Current
Dining Room Manager
Charter Senior Living
02.2021 - 08.2023
Utility Dishwasher
Charter Senior Living
02.2019 - 08.2021
High School Diploma -
LAKE CLIFTON HIGH SCHOOL