Summary
Overview
Work History
Education
Skills
Accomplishments
First Coast Family Center and Florida Times Union Child Abuse Prevention Award 2001
Timeline
Generic

Dana Rhymes-Jones

Daytona Beach

Summary

With a robust background at the County of Volusia, I excel in executive support and project coordination, showcasing exceptional multitasking and interpersonal skills. My achievements include streamlining administrative processes and enhancing scheduling efficiency, demonstrating a detail-oriented and discreet approach to all tasks.

Overview

32
32
years of professional experience

Work History

Senior Administrative Assistant

County Of Volusia
07.2022 - Current
  • Maintain schedule/calendar for the Deputy County Manager
  • NEOGOV and CGI Approver
  • Minutes for Council and other meetings as assigned
  • Coordinate Volusia County Elected Official's Roundtable Meetings
  • Responsible for maintaining the County Council Follow-Up Tracking List
  • KRONOS Timekeeper
  • Assist with Council meetings and other meetings as needed
  • Provide support to the Executive Assistant to the County Manager
  • Serve as back-up to the Deputy County Clerk as needed
  • Assist Council Members as needed.
  • Research Projects as assigned
  • Assist constituents as needed, usually those with complaints ans who are emotionally charged at the time.
  • Assist John Booker, Government Affairs, with administrave duties and with tracking legislative actions during session.
  • Provide Support to the Community Information Director and staff as needed.
  • Other Duties as assigned.

Administrative Assistant

County Of Volusia
06.2021 - 07.2022
  • Completed forms, reports, logs, and records to quickly handle all documentation for records management.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Coordinate Volusia County Elected Officials Roundtable Meetings
  • Provide support to the Community Information Director and staff as needed.
  • Responsible for maintaining County Council Follow-Up tracking list.
  • Serve as back-up to the Deputy County Clerk
  • Responsible for processing contracts/agreements
  • Assist Council Members as needed
  • Assist with processing/maintaining advisory board applications and list.

Staff Assistant II

County Of Volusia
02.2018 - 06.2021
  • Responsible for providing program information and answering questions from the public; routing calls and or complaints to the supervisor or manager for resolution; provide follow-up on issues and projects as required.
  • Maintain appointment calendars and schedule appointments, staff meetings and trainings. Oversee Appointment Line Staff and scheduling for a staff of eight Case Workers. Responsible for coordinating special accomodations when providing services to individuals with ADA needs.
  • Attend and maintain minutes and records for the Human Services advisory Board.
  • Responsible for maintaining personnel and board member files to ensure files were in compliance as required by grant and for state monitors.
  • Responsible for data entry and reports ensuring it meets Human Services guidelines and grant requirements. Time sensitive information and multiple deadlines for reporting purposes to track and meet.
  • Liaison for Human Services for all four locations for IT, Facilities, Human Resources and other agencies and businesses.
  • Assist with Community Outreach and home visits as assigned.
  • Responsible for coordinating and overseeing the moves and set up for two new locations (New Smyrna Beach - August 2018 and Daytona Beach - October 2019.
  • Responsible for conducting AHCA (Agency for Healthcare Administration) Level II background screenings on new hires and existing employees as required by EHEAP (Emergency Home Energy Assistance for the Elderly Program) grant and state standards.

Case Worker Aide

County Of Volusia
08.2016 - 02.2018
  • Customer Service - provide information to the public and individuals seeking assistance; review clients documentation and forms for accuracy and compliance; provide referral assistance to other agencies as needed; and other clerical duties.
  • Responsible for maintaining inventory of forms and office supplies.
  • Responsible for maintaining records in office and storage facility.
  • Work in a high volume environment of calls and clients on a regular basis.
  • Coordinate with other Community Agencies as needed for continuity of care for an individual(s) applying for assistance.
  • Complete other job duties as assigned.

Care Coordinator

Comfort Keepers Home Health Care
08.2013 - 08.2016
  • Responsible for scheduling appointments and with clients and assign care givers.
  • Maintain electronic/office files of employees and clients to meet AHCA standards.
  • Customer Services - assist in enrolling new clients and recruitment of potential employees
  • Assist the office manager with billing and payroll (Quickbooks, Ersp programs)
  • Assist the office manager and the administrator with HR responsibilities.

Casual/Temp Utility Billing

City Of Daytona Beach
12.2012 - 08.2013
  • Assisted customers with billing questions and issues; opening and closing of accounts; processing payments and collections.
  • Provided administrative assistance for new meter project
  • Research and complete public records request for submission to Clerks Office
  • Maintain electronic records using the PUBS system and hard copy files

Transfer/Foster Care Coordinator

Halifax Humane Society
06.2012 - 12.2012
  • Assess incoming animals for medical and behavioral needs/issues
  • Coordinate transfer of animals to adoption partners and foster homes
  • Responsible for contracts between Halifax Humane Society and adoption partners
  • Work with multiple animal service agencies to ensure animal welfare and municipalities laws/codes are met pertaining o case.
  • Work internally with multiple departments to improve care for animals and assist with placement of animals.
  • Maintain electronic medical records and data entry.

LINK Team Leader

Mental Health Resource Center, Inc.
05.2003 - 06.2012
  • Supervisor for staff of five
  • Responsible for clinical documentation, reviewing case files, billing and medication logs
  • Oversee program budget including medication costs and pharmacy orders
  • Responsible for federal, state, and local data reports
  • Responsible for annual PATH (Projects for Assistance to Transitions from Homelessness) grant application/intended use plan.
  • Coordinate continuity of care for individuals being released from Crisis Stabilization Units, State Hospitals, Jails and Prison
  • Responsible for maintaining medication cabinet to meet agency and JCAHO (Joint Commission Accreditation of Healthcare Organizations)
  • Represent the agency at community meetings and events
  • Site supervisor and representative for the agency's Safety Risk Committee.


Street Outreach Coordinator

Youth Crisis Center
02.1993 - 03.2003
  • Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
  • Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
  • Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
  • Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
  • Served as liaison between city and state organizations and representatives, media, and volunteer groups
  • Supervise staff in delivering services to homeless individuals including training of employees and law enforcement on procedures to serve such individuals.
  • Public Relations/Media Representative
  • Responsible for federal and local grant reports.

Education

No Degree - Criminal Justice/Psychology

Florida State College of Jacksonville
Jacksonville, FL

High School Diploma -

University Christian School
Jacksonville, FL
05-1989

Skills

  • Proficient in Microsoft Word, Excel, PowerPoint
  • Executive support experience
  • Travel coordination
  • Project coordination expertise
  • High-level multitasking
  • Office administration
  • Expert time management
  • Excellent interpersonal skills
  • Detail-oriented approach
  • Confidentiality and discretion
  • Scheduling and calendar management

Accomplishments

Professional Memberships

  • 2001 Recognized by the First Coast Family Center and Florida Times Union for outstanding commitment to the prevention of child abuse.
  • 2000-2003 Served as a member of the First Strike Coalition. This coalition was formed in an effort to educate professional in human social services, animal welfare services and the community the link between animal abuse and violence against humans.
  • 2000-2003 Member, Juvenile Intervention Task Force
  • 2008-2012 Member, Jacksonville Reentry Alliance Committee


Volunteer Experience

  • 2012 - Present BARC (Boxer Aid Rescue Coalition)
  • 2019 - 2024 Tuscany Woods Homeowners Association - Vice President 2022-2024, Board Member 2020-2024. Responsible for creating annual budget, reviewed contracts for accuracy and costs in approving vendors, assist with resolving concerns or issues by homeowners. Architectural Review Board and Chairperson 2019-2020. Reviewed ARB applications for accuracy and to ensure compliance with the associations by-laws and CC&R's, and with local state, and federal guidelines.



First Coast Family Center and Florida Times Union Child Abuse Prevention Award 2001

The award was for recognition for my work in street outreach with the Youth Crisis Center in throughout the Jacksonville area in the prevention of child abuse. 

Timeline

Senior Administrative Assistant

County Of Volusia
07.2022 - Current

Administrative Assistant

County Of Volusia
06.2021 - 07.2022

Staff Assistant II

County Of Volusia
02.2018 - 06.2021

Case Worker Aide

County Of Volusia
08.2016 - 02.2018

Care Coordinator

Comfort Keepers Home Health Care
08.2013 - 08.2016

Casual/Temp Utility Billing

City Of Daytona Beach
12.2012 - 08.2013

Transfer/Foster Care Coordinator

Halifax Humane Society
06.2012 - 12.2012

LINK Team Leader

Mental Health Resource Center, Inc.
05.2003 - 06.2012

Street Outreach Coordinator

Youth Crisis Center
02.1993 - 03.2003

No Degree - Criminal Justice/Psychology

Florida State College of Jacksonville

High School Diploma -

University Christian School
Dana Rhymes-Jones