Dana Roberts
Healthcare Worker
Ardmore,OK
Summary
Patient Care Nursing Assistant supports nursing staff in treatment and care of patients by assisting with daily life activities, transportation, cleanliness and performing basic nursing procedures taught during training and certification program. Identifies individual therapeutic requirements to care for personal needs, safety and comfort of patients and promotes positive physical, social and psychological environment. Practices medical asepsis, respects dignity and privacy with patient and family and maintains objectivity during patient care.
Overview
18
18
years of professional experience
Work History
Patient Care Certified Nursing Assistant II
Oklahoma Division Veterans Of Ardmore
Ardmore, Oklahoma
05.2014 - 02.2020
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
- Facilitated personal hygiene management, feeding and ambulation.
Patient Care Assistant 1
Oklahoma Division Of Veteran Affairs
Sulphur, Oklahoma
07.2009 - 03.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Upheld confidentiality requirements and regulatory compliance guidelines.
House Parent
Oklahoma Deaf School
Sulphur, Oklahoma
04.2007 - 05.2009
- Took students out into community on regular basis and maintained close supervision during outings.
- Delivered physical and programmatic aid to students.
- Wrote case notes and documented incidents involving clients.
- Cared for students receiving programming support as directed by habilitation specialist.
- Assisted habilitation specialist in maintaining clean and organized dorm rooms.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of students by assisting with bathing, dressing, dental care and personal grooming.
- Assisted students with daily living needs to maintain self-esteem and general wellness.
Customer Service Associate
1800 Flowers
Ardmore, Oklahoma
01.2006 - 04.2007
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Habilitation Specialist
Oklahoma State School
Pauls Valley, Oklahoma
07.1999 - 02.2005
- Took clients out into community on regular basis and maintained close supervision during outings.
- Delivered physical and programmatic aid to clients.
- Wrote case notes and documented incidents involving clients.
- Cared for persons receiving programming support as directed by habilitation specialist.
- Assisted habilitation specialist in maintaining clean and organized classroom.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
No Degree - General Studies
Murray State College
Tishomingo, OKGED -
Davis High School
Davis, OKAssociate of Science - Business Administration
Langston University
Guthrie Oklahoma09.2023
Skills
- Critical Care Nursing
- Activities of Daily Living (ADL) Support
- Emotional and Social Support
- Nutrition and Diet
- Communicating with Patient Families
- Observation Documentation
- Output Monitoring and Reporting
- Caregiver Relations
- Vital Signs Collection
- Patient Needs Assessment
- Dependable and Responsible
- Cultural Awareness
- Flexible and Adaptable
- Self-Motivated
- Excellent Communication
- PPE Compliance
- Planning and Coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Care Certified Nursing Assistant II
Oklahoma Division Veterans Of Ardmore
05.2014 - 02.2020
Patient Care Assistant 1
Oklahoma Division Of Veteran Affairs
07.2009 - 03.2013
House Parent
Oklahoma Deaf School
04.2007 - 05.2009
Customer Service Associate
1800 Flowers
01.2006 - 04.2007
Habilitation Specialist
Oklahoma State School
07.1999 - 02.2005
No Degree - General Studies
Murray State College
GED -
Davis High School
Associate of Science - Business Administration
Langston University
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