Summary
Overview
Work History
Education
Skills
Timeline

Dana Roberts

Springfield Gardens,USA

Summary

Talented professional seeking to fill an executive role.

Overview

15
15
years of professional experience

Work History

Ward Clerk

NYU Langone- Brooklyn Hospital
08.2009 - Current
  • - Answering and directing phone calls
  • - Taking and distributing messages
  • - Organizing and scheduling appointments
  • - Organizing and coordinating meetings
  • - Handling inquiries and incoming work requests
  • - Reviewing files and records to answer requests for information
  • - Checking and distributing documents and correspondence
  • - Receiving, sorting and distributing incoming mail maintaining filing systems
  • - Compiling records of office activities
  • - Photocopying, scanning, and faxing
  • - Sending emails
  • - Preparing and sending outgoing mailings and packages
  • - Typing documents and correspondence
  • - Checking and entering data
  • - Updating and maintaining databases
  • - Coordinating work flow
  • - Monitoring and ordering inventory of office supplies
  • - Keeping office area neat and tidy
  • - Help guiding family to patients
  • - Multitasking to help nurses and other personnel on other units and floors

Front Desk Lead Sales Personnel

Lucille Roberts
04.2008 - 06.2009
  • - Greet members as they enter
  • - Make sure they swipe IDs for access
  • - Offer Guest Passes to members to build clientele
  • - Display products and sell to aid in weight loss
  • - Have sample days to help sell products
  • - Participate in various classes to motivate gym members
  • - Call members referred friends and family to create new and/or extend memberships through new sales and discounts
  • - Counter register and prepare for bank drop if necessary

Host/Server/Food Handler

Pizza Hut
07.2007 - 06.2009
  • Host/server/Food Handler
  • - Server/Host - Greeted customers/guest with a smile and seated them as soon as possible - Took their orders in a timely manner - Multitask proficiently between tables and kitchen - Took care of various payment methods - Helped fellow co-workers as needed - Prepare silverware during and after shift is over - Cleaned tables/booths in time for needed use
  • - Food Handler - Multitasked between preparing food for take out as well as dine in - Label and box orders in the order received - Having good communication skills between servers and take out cashiers - Moving at a fast pace without errors - Cleaning and disinfecting cutting board and table tops for next shift - Willing to take more responsibility if short staff and as needed

Admitting clerk

Mary Immaculate Hospital
11.2005 - 05.2006
  • - Registers patients and processes related paperwork.
  • - Duties include interviewing patients, preparing standard registration forms, and performing other admission or transfer-related tasks.
  • - Performs pre-registration and registration to all patients and obtains insurance benefit verification, pre-certifications, co-payments, and deductible amounts.
  • - Determines and collects amounts due from patients; maintains accurate patient information with the admission systems; provides information to patients concerning Consent for Treatment and Financial Responsibility, Patient Rights, and Advance Care Directives.
  • - Manually scanning documents into hard drive
  • - Assigning patients to rooms as needed

Education

Social Work

Southern New Hampshire University
05.2025

Social Work

Indiana Wesleyan University
04.2024

Social Work

Alliance University
05.2023
(Formerly Nyack College)

Health Sciences

Queensborough Community College
06.2011

High school Diploma - undefined

Hillcrest High School
06.2008

Skills

  • Excellent critical thinking and problem-solving abilities
  • Detail-oriented with a focus on accuracy
  • Effective communication and teamwork skills
  • Ability to work well with others and provide excellent communication skills
  • Work well under pressure in a busy environment and resolve conflicts effectively
  • Knowledgeable and experienced with Internet resources, social media, and Microsoft Office Applications

Timeline

Ward Clerk - NYU Langone- Brooklyn Hospital
08.2009 - Current
Front Desk Lead Sales Personnel - Lucille Roberts
04.2008 - 06.2009
Host/Server/Food Handler - Pizza Hut
07.2007 - 06.2009
Admitting clerk - Mary Immaculate Hospital
11.2005 - 05.2006
Southern New Hampshire University - , Social Work
Indiana Wesleyan University - , Social Work
Alliance University - , Social Work
Queensborough Community College - , Health Sciences
Hillcrest High School - High school Diploma,

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Dana Roberts