Dana Robinson
Central Falls
Summary
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
25
25
years of professional experience
Work History
General Labor and Route Sales
1-800-GOT-JUNK?
North Smithfield
10.2023 - 02.2025
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared documents such as invoices, receipts, proof of delivery documents.
- Assisted with loading and unloading freight.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Completed necessary paperwork and documentation for deliveries and at end of shift for office staff.
- Enhanced customer satisfaction by providing courteous and professional service.
- Delivered goods and services to customers on time and in excellent condition.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Cleaned out homes, garages, businesses, basements etc.
Dishwasher
Anthony's Italian Deli
Providence
12.2015 - 04.2020
- Dishwasher
- Meal prep
- Ensured that workstations were kept neat and tidy throughout the shift.
- Sanitized surfaces after each use following standard sanitation practices.
- Ensured accuracy of all orders before submitting them to the kitchen staff.
- Followed health and safety guidelines when preparing food for customers.
Lawn Care Specialist
Scotts Lawn Service
Providence
09.2008 - 11.2010
- Lawn Care Technician
- Responded promptly to customer inquiries regarding services offered or concerns about their lawns.
- Conducted soil tests to determine nutrient levels and pH balance.
- Trimmed shrubs and trees to maintain desired shapes and sizes.
- Maintained lawns by mowing, fertilizing, aerating and removing debris.
- Removed dead foliage from flowerbeds using a variety of garden tools.
Upper Bay Technician
Jiffy Lube
North Providence
10.2006 - 09.2007
- Upper Bay Technician
- Performed automotive preventive maintenance and inspected tires.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Repaired or replaced defective parts in accordance with manufacturers' instructions.
Staff Member
YMCA
Pawtucket
08.2003 - 10.2005
- Counselor
- Communicated with challenged and troubled children in effort to exact positive impact and influence.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
Crew Member
McDonald's
Pawtucket
01.2000 - 07.2003
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
-
Shea High School
Pawtucket, RISkills
- Customer service
- Food safety
- Load securing
- [Type] vehicles expertise
- Quality assurance
- Route navigation
- Safety compliance
- Safe driving
- GPS navigation
- Customer interaction
- Delivery scheduling
- Map reading and navigation skills
- Cash transaction handling
- Valid Driver's license
Timeline
General Labor and Route Sales
1-800-GOT-JUNK?
10.2023 - 02.2025
Dishwasher
Anthony's Italian Deli
12.2015 - 04.2020
Lawn Care Specialist
Scotts Lawn Service
09.2008 - 11.2010
Upper Bay Technician
Jiffy Lube
10.2006 - 09.2007
Staff Member
YMCA
08.2003 - 10.2005
Crew Member
McDonald's
01.2000 - 07.2003
-
Shea High School