Dana Schimmel
206 E Mill Ave. Cadott,WI
Summary
Dedicated Case Manager with a proven track record at Klein Hall, adept at developing individualized care plans and fostering client relationships. Skilled in case documentation and community outreach, I excel in advocating for veterans' needs while ensuring their progress towards self-sufficiency. Committed to enhancing quality of life through empathy and effective resource management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Case Manager
Klein Hall - Veterans Housing and Recovery Program
Chippewa Falls, USA
03.2013 - Current
- Manage a designated caseload of 30 homeless veterans within the program
- Conduct initial assessments/referrals of veterans to determine program eligibility within the VAF/VHRP
- Develop individual case plans and goals for each resident to achieve self sufficiency
- Review residents behaviors, goals and participation within the program on a weekly basis
- Document and track veterans progress in Evolv and HMIS programs
- Organize program activities and daily living classes on a monthly basis
- Facilitate SMART Recovery group weekly to assist with maintaining veterans sobriety goals
- Follow up weekly with veterans treatment plan
- Communicate, solve problems, make clear decisions, assess situations, build relationships, and focus on veteran needs.
- Provide resources and referrals for the veteran to obtain permanent housing and maintain employment/income.
- Communicate and work closely with Site Director and VA Liaison about the needs of the veteran.
Case Manager
LIFENET, LLC
Eau Claire, USA
09.2008 - 03.2013
- Manage a designated caseload of approximately 80 developmentally disabled adults and elderly persons
- Communicate efficiently and develop relationships with MCO's, and county social workers to improve the quality of life and independence for mutual clients
- Agency contact for taking client referrals, completing admissions, organizing the clients case, complete home follow-ups with persons involved to ensure satisfaction
- Conduct biannual reassessments in person with clients to develop rapport and ensure proper care by in-home staff
- Supervise care providers: handle complaints and disciplinary action, give reinforcement for good work
- Responsible for all marketing and educating the community about services the agency provides
- Plan and present yearly 2-hour inservice to 30 care providers on topics relevant to healthcare
- Design and distribute monthly client and care provider newsletters
- Proficient in Microsoft Office, Peachtree, Excel programs
Business Office Manager
GILMAN CARE CENTER
Gilman, USA
11.2007 - 09.2008
- Detailed and careful management of resident monthly funds
- Calculated and entered bi-weekly employee timecards, submitted to payroll department
- Accounting skill used to enter accounts payables and receivable, and pay invoices on time
- Answered and directed all incoming calls
- Assisted with resident activities and outings
- Generated monthly C.N.A. schedules, authorized time-off requests
- Interviewed potential aides, recruited staff by placing employment ads
Scheduler
LifeNet, LLC
Eau Claire, USA
01.2004 - 11.2007
- Working in a very fast paced environment, continuing to maintain great organizational skills
- Responsible for generating 100+ client and caregiver monthly schedules
- Communicating with the clients and caregivers about scheduling changes or issues
- Developing and maintaining good relationships with the client and caregiver
- Working closely with Case Managers, and scheduling new referrals
Education
Diploma -
Cadott High School
Cadott, WI01.1991
Skills
- Case management and planning
- Organizational skills
- Care plan development
- Intake and discharge coordination
- Food preparation
- Home health services
- Addiction counseling
- Problem-solving strategies
- Community outreach
- Client advocacy and support
- Verbal and written communication
- Patient needs assessment
- Risk assessment techniques
- Empathy in care
- Case documentation practices
- Multitasking abilities
- Email and telephone etiquette
- Active listening skills
- Resource management and referral
- Annual case reviews
Certification
- Dialectical Behavior Therapy, 04/01/24, Present, 30
- Motivational Interviewing, 08/01/22, Present, 8
- SOAR Certificate, 09/01/21, Present, 20
- Rent Smart, 03/01/19, Present, Completed Instructor Training for Rent Smart thru UW-Madison Division of Extension-Chippewa County
- Smart Recovery Facilitator, 07/01/18, Present, Completed the Get SMART Fast 201: Facilitator Training
- ServSafe Certification, 03/01/23, 03/01/28
- Mental Health First Aid, 09/01/18, 09/01/21, Completed 8 hour training to provide help to people experiencing depression, anxiety disorders, psychosis, and substance use disorders
Personal Information
Work Permit: Authorized to work in the US for any employer
Educational Seminars Classes
- Caregiver Abuse and Neglect Prevention, Investigation and Reporting Allegations, Conducting Internal Investigations, Responding to Challenging Situations, Ethics and Boundaries
- Depression and Suicide Symptoms and Safety Training, Substance Abuse in the Workplace, Dealing with Difficult People, Conflict Resolution, Aids/HIV/Hepatitis Training, CPR/First Aid Training, Mental Health and Homelessness, Employment and Housing Stability, Bed Bug Awareness/Prevention Training, and many other related trainings.
- Case Management Functions in HMIS and Evolv programs
- Completed class for Mental Health First Aid
- Certified SMART Recovery Facilitator-(addictive behaviors)
Timeline
Case Manager
Klein Hall - Veterans Housing and Recovery Program
03.2013 - Current
Case Manager
LIFENET, LLC
09.2008 - 03.2013
Business Office Manager
GILMAN CARE CENTER
11.2007 - 09.2008
Scheduler
LifeNet, LLC
01.2004 - 11.2007
Diploma -
Cadott High School
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