Dana Schimmel
Management
206 E Mill Ave. Cadott,WI
Summary
Dedicated Office Assistant with over 20 plus years of clerical experience in busy office environments. Experience in telephone support, performing customer service, greeting visitors, and completing office support. Experience using multiple computer programs, meeting documentation deadlines and history achieving high data output. I am detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environment.
Overview
22
22
years of professional experience
7
7
Certification
Work History
Case Manager
Klein Hall - Veterans Housing and Recovery Program
Chippewa Falls, USA
03.2013 - 09.2025
- Manage a designated caseload for homeless veterans within the program.
- Conduct initial assessments, document confidential information, health records and veteran progress into the Evolv and HMIS programs.
- Proficient in Microsoft Office and Excel Programs.
- Organize program activities and daily living classes. Provide transportation to medical appts, employment, or outings as needed.
- Develop and maintain positive community relationships with external organizations.
- Provide resources and referrals for the veteran to obtain permanent housing and maintain employment/income.
- Communicate and work closely with Site Director and VA Liaison about the needs of the veteran.
Case Manager
LIFENET, LLC
Eau Claire, USA
09.2008 - 03.2013
- Manage a designated caseload for developmentally disabled adults and elderly persons
- Communicate efficiently and develop relationships with MCO's, and county social workers to improve the quality of life and independence for mutual clients
- Agency contact for taking client referrals, completing admissions, and complete monthly phone or in home follow-ups.
- Supervise care providers to ensure client satisfaction.
- Responsible for marketing and educating the community about services the agency provides
- Plan and present yearly inservice to care providers relevant to healthcare
- Design and distribute monthly client and care provider newsletters
- Proficient in Microsoft Office, Peachtree, Excel programs
Business Office Manager
GILMAN CARE CENTER
Gilman, USA
11.2007 - 09.2008
- Detailed and careful management of resident monthly funds
- Calculated and entered bi-weekly employee timecards, submitted to payroll department
- Accounting skill used to enter accounts payables and receivable, and pay invoices on time
- Answered and directed all incoming calls
- Assisted with resident activities and outings
- Generated monthly C.N.A. schedules, authorized time-off requests
- Interviewed potential aides, recruited staff by placing employment ads
Scheduler
LifeNet, LLC
Eau Claire, USA
01.2004 - 11.2007
- Working in a very fast paced environment, continuing to maintain great organizational skills.
- Responsible for generating client and caregiver monthly schedules and distributing in a timely manner.
- Developing and maintaining good relationships with the client and caregiver.
- Working closely with Case Managers, and scheduling new referrals
Education
Diploma -
Cadott High School
Cadott, WI01.1991
Skills
- Documentation and organizational skills
- Food preparation
- Home health services
- Community outreach
- Client advocacy and support
- Contact person for agency
- Email and telephone etiquette
- Active listening skills
Certification
- Dialectical Behavior Therapy, 04/01/24, Present, 30
- Motivational Interviewing, 08/01/22, Present, 8
- SOAR Certificate, 09/01/21, Present, 20
- Rent Smart, 03/01/19, Present, Completed Instructor Training for Rent Smart thru UW-Madison Division of Extension-Chippewa County
- Smart Recovery Facilitator, 07/01/18, Present, Completed the Get SMART Fast 201: Facilitator Training
- ServSafe Certification, 03/01/23, 03/01/28
- Mental Health First Aid, 09/01/18, 09/01/21, Completed 8 hour training to provide help to people experiencing depression, anxiety disorders, psychosis, and substance use disorders
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Case Manager
Klein Hall - Veterans Housing and Recovery Program
03.2013 - 09.2025
Case Manager
LIFENET, LLC
09.2008 - 03.2013
Business Office Manager
GILMAN CARE CENTER
11.2007 - 09.2008
Scheduler
LifeNet, LLC
01.2004 - 11.2007
Diploma -
Cadott High School
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