Dana SEGALI
Manakin,VA
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Occupational Office Manager
WorkersFirst Clinics
Virginia Beach, VA
03.2023 - 02.2024
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
Property Claims Adjuster
USAA
Chesapeake, VA
04.2020 - 02.2023
- Ability to deal with high workloads with minimal supervision while handling numerous claims at once
- Investigated and evaluated property damage claims, determining coverage and extent of loss.
- Interviewed claimants, witnesses, contractors, vendors and other professionals in order to obtain information related to the claim.
- Provided detailed estimates of repair costs to clients and insurers.
- Prepared detailed reports documenting all aspects of the investigation including findings, conclusions and recommendations for resolution of the claim.
Health Administration Assistant
Taylor Made Diagnostics
Chesapeake, VA
02.2019 - 01.2020
- Ability to handle multiple patients checking in and out of the office environment while safeguarding sensitive Information
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Processed referrals for specialist care when requested by physicians or patients.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Damage Controlman
US Navy
Yokosuka, Japan
11.2010 - 07.2013
- Performed daily maintenance on firefighting equipment and systems, including hose assemblies and valves.
- Conducted inspections to ensure all safety regulations were followed while performing damage control operations.
- Inspected ventilation systems throughout the vessel to ensure proper operation and air quality standards were met.
- Participated in drills designed to evaluate crew performance in responding to simulated emergencies.
Education
Bachelor's Degree - Health Care Management and Business Management
Pensacola State College
12.2018
Associate degree - Liberal Arts
Pensacola State College
01.2017
Skills
- Staff Hiring
- Team Supervision
- Billing
- Event Coordination
- Training and Coaching
- Human Resources
- Supply Management
- Customer Service
- Organizational Skills
- Customer Relations
- Conflict Management
- Senior Leadership Support
- Business Administration
Certification
- Basic Health Care Worker
- Phlebotomy
References
- Dr.David Hiland, 757-971-3184
- Candice Brown 757-698-5099
- Candita Rodriguez 786-443-9844
- Captain Sheylon Leon, 786-531-1752
Timeline
Occupational Office Manager
WorkersFirst Clinics
03.2023 - 02.2024
Property Claims Adjuster
USAA
04.2020 - 02.2023
Health Administration Assistant
Taylor Made Diagnostics
02.2019 - 01.2020
Damage Controlman
US Navy
11.2010 - 07.2013
Bachelor's Degree - Health Care Management and Business Management
Pensacola State College
Associate degree - Liberal Arts
Pensacola State College
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