Dana Singer
Phoenix,AZ
Summary
Motivated and respected professional eager to return to the Foodservice industry!! Energetic Account Manager with excellent client oversight, issue resolution and relationship-building expertise.
Driven sales professional with extensive experience in product knowledge/sales and strong background in customer relationship management.
Overview
22
22
years of professional experience
Work History
Channel Manager-Engraving
The Hillman Group Inc.
02.2022 - 03.2023
- Developed solid working knowledge of products to understand benefits to potential and existing pet supply and mass retailers.
- Met deadlines, exceeding expectations and effectively creating, executing and rolling out key customer rollouts and campaigns.
- Developed creative presentations, kitted assets, and product data sheets for Pet ID tags and display merchandisers.
- Built and strengthened strategic relationships with vendors and leading pet industry partners.
- Designed and directed B2B & B2C digital and printed marketing materials through conceptual planning, schedule management. and final implementation.
Dental Relations Manager
Ensign Partners
09.2020 - 10.2021
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Worked with clients to address and respond to client and partnership needs and/or issues.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Increased sales by 40%
National Accounts Sales Support Associate
Edward Don & Company
12.2015 - 07.2020
- Prioritized tasks and projects to meet tight deadlines.
- Prepared customer sales quotes, RFP's for potential National Account customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in the Foodservice Equipment & Supplies marketplace.
National Accounts Manager
Edward Don & Company
05.2005 - 01.2013
- Managed over $15 million of Foodservice Equipment & Supply products to National Account Customers, exceeding sales goals over 20%.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Managed accounts to retain existing relationships and grow share of business.
- Liaised with Edward Don & Company sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
National Account Specialist
Edward Don & Company
04.2001 - 05.2005
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Worked effectively with broad range of culinary and hospitality professionals to promote and sell equipment and supplies to the foodservice industry.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual agreements.
- Maximized sales through effective client relationship development, resulting in consistent ranking in top 5% of National Accounts Sales team.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Master of Science - Health And Wellness
Arizona State University
Tempe, AZ06.1997
Bachelor of Science - Exercise Physiology
California State University - Chico
Chico, CA05.1995
Skills
- Driven sales mindset with a compassion for true customer service
- New business generation and existing business relationship cultivation
- Customer portfolio management
- Strong written and verbal skills; computer proficient
- Self-motivated professional
- Detail oriented and highly organized
Timeline
Channel Manager-Engraving
The Hillman Group Inc.
02.2022 - 03.2023
Dental Relations Manager
Ensign Partners
09.2020 - 10.2021
National Accounts Sales Support Associate
Edward Don & Company
12.2015 - 07.2020
National Accounts Manager
Edward Don & Company
05.2005 - 01.2013
National Account Specialist
Edward Don & Company
04.2001 - 05.2005
Master of Science - Health And Wellness
Arizona State University
Bachelor of Science - Exercise Physiology
California State University - Chico
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