Dana Smith
Bradford ,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager/HR Manager
Gleason Construction, Inc.
Bradford, PA
09.2023 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ensured compliance with applicable laws regarding employment practices.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Delegated work to staff, setting priorities and goals.
Disclosure Desk Specialist
Intercoastal Mortgage, LLC
Fairfax, VA
05.2020 - Current
- Manage company pipeline for initial disclosure and final disclosure sets, change of circumstances, and notices, and making sure proper disclosures are sent out within the proper time frame
- Provide input on areas for improvement in the disclosure function to the Loan Officers
- Keep Loan Officer updated on expiration dates and status on loans currently in the pipeline
- Read and interpret documents such as promissory notes, contracts, legal directives and other loan documents
- Ensure that all files that are due to go out a certain day are fully prepared and ready to be disclosed with no errors
- Use basic math: compute loan amounts, income and other mortgage related calculations
- Produced in-depth reports outlining findings and recommendations for improvement
- Documenting and tracking errors and omissions in disclosures and disclosure packages for remediation
- Pulling internal compliance reports from loan origination systems and ensuring that all issues are addressed before the release of the disclosure packages
- Prepared monthly reports showing employees monthly numbers for Vice President
- Prepared schedules (late days, vacations, printing calander) for our employees
- Monitored department email daily by assisting Loan Officers and other employees in the company, letting Loan Officers know specific due dates & times
- Assist customers on how to e-sign and e-consent when needed
- Answering incoming calls when Loan Officer is busy
- Rerunning Certs and updating Encompass when needed
YMCA School-Age Director
Bradford YMCA
Bradford , PA
08.2016 - 05.2020
- Under the supervision of the Regional Director, i would help administer day-to-day operations, including being available to address parents, children, and staff issues
- Ability to open and/or close throughout the week and assist with room needs due to staff absences.
- Ability and willingness to assume lead teacher responsibilities in any of the infant, toddler or preschool rooms until such time a new lead teacher can be named
- Work with Regional Director to plan both long- and short-range activities in accordance with curriculum objectives, developmentally appropriate practice.
- Ensure all lead teachers are provided the support necessary to create a positive daily environment in accordance to program goals
- Work with the Regional Director to maintain all appropriate records and meet all applicable licensing regulations.
- Train new staff
- Oversaw daily activities and programs to educate and socialize participants.
- Communicated with parents and fostered strong professional relationships.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Collaborated with various departments to support and establish programs, lessons and student activities.
Education
Bachelor of Science - General Studies
University of Pittsburgh - Bradford
Bradford, PA05.2020
Skills
- Procedure Optimization
- Project Oversight
- Team Management
- Computer Skills
- Organizational Skills
- Basic Math
- People Skills
- Supervision & Leadership
- Reliable & Trustworthy
- Good Work Ethic
- Customer Service
- Friendly, Positive Attitude
- Planning & Organizing
- Excellent Time Management
- Ability to work in fast-paced environment
Certification
- Certified Notary Public - Commission Date 11/21/23, Commission Expiration Date 11/21/2027
Timeline
Office Manager/HR Manager
Gleason Construction, Inc.
09.2023 - Current
Disclosure Desk Specialist
Intercoastal Mortgage, LLC
05.2020 - Current
YMCA School-Age Director
Bradford YMCA
08.2016 - 05.2020
Bachelor of Science - General Studies
University of Pittsburgh - Bradford
Similar Profiles
Maddox SmithMaddox Smith
Raising Canes at Grant GleasonRaising Canes at Grant Gleason
Craig D. BraunCraig D. Braun
Senior Quality Assurance Technician at Gleason Reel CorpSenior Quality Assurance Technician at Gleason Reel Corp
Robyne FreberRobyne Freber
Production Control Inventory Coordinator at Gleason Reel Corp.Production Control Inventory Coordinator at Gleason Reel Corp.