
Organized Nurse Leader dedicated to maintaining high-performance and quality-driven healthcare units (both hospital and outpatient clinic settings). Well-versed in evaluating staff performance, conducting patient and staff education and tactical planner with top skills in problem-solving and conflict management.
Case Manager for Dr. Ravula's pain management clinic and procedure patients
Obtained prior authorizations for medications and procedures
Monitored each patients narcotic counts, prescriptions and urine drug screens
Telephone triage for patient's questions, issues and needs
In clinic assessed patients, took history, updated medical records, provided teaching, assisted with some procedures and scheduled patients follow up.
Cross trained to the procedure area to help with intake, recovery and discharge
Sent referrals for patients if needed for other specialties and communicated updates with their primary physicians
Direct oversite of the inpatient wound program to include data collection, reporting, quality improvement and bedside staff education
Direct oversite of outpatient wound program to include staffing, scheduling, productivity, marketing, billing/coding, patient scheduling, HBO utilization, product selection, regulatory compliance
Recruited Podiatry and Vascular to make our clinic a Limb Salvage program and increase our volume and referral patterns
Was case manager for the patients and had bedside clinical responsibilities in addition to leadership. Direct involvement in patient care, communicating with home health and DME companies and setting up referrals and testing.
Marketing to physicians and facilities in the community and working at healthfairs were also very common.
Manager for off campus outpatient wound care and hyperbaric clinic. I had both management and clinic responsibilities.
I was in charge of data collection, quality improvement, staff education, patient and staff satisfaction, product selection, communication with home health and LTAC/SNF facilities.
We also successfully hired and onboarded a new Medical Director while I was there.
I was the originating manager for the clinic. So I was able to establish forms, policies, work flow, referral patterns, hire staff, onboard physicians, market, chose products, and then work with my staff to see what worked and what didn't.
I had bedside clinical responsibilities and learned all the positions so that I could fill in if needed.
I established a float pool with the Med Surg nurses from the hospital to come help us when someone was out on PTO. They were then great skin champions on the inpatient side as well!
I learned a great deal about billing, coding, reimbursement and hyperbarics and the outpatient world.
It was during this time I sat for and earned my CHRN-Certified Hyperbaric Registered Nurse