DANA STYER

Work History

The Stoium Group LLC DBA The Marietta Brewing Co

11.2010 - Current

Managed accounts payable/receivable
Organized special events in the restaurant, including receptions, promotions and corporate luncheons
Carefully interviewed, selected, trained and supervised staff
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
Actively participated in ongoing customer service programs to build sales and rapport in the community
Maintained a safe working and guest environment to reduce the risk of injury and accidents
Skillfully interacted with external vendors to obtain the best quality in pricing and product
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
Promoted the business through participation of community events
Managed day-to-day business operations.

Cici's Pizza

06.2008 - 10.2010

Carefully interviewed, selected, trained and supervised staff
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
Correctly calculated inventory and ordered appropriate supplies
Strategically developed effective marketing plans to increase sales and profits while managing costs
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Led and directed team members on effective methods, operations and procedures

SSP America LLC

06.2005 - 05.2008

Split time between the Airports in Memphis and in Lexington
In Memphis, acted as the General Manager of the Blue Note Cafe- The highest volume restaurant in the airport
In Lexington, oversaw the temporary restaurants while managing the rebuild of new locations
Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits
Correctly calculated inventory and ordered appropriate supplies
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Maintained a safe working and guest environment to reduce the risk of injury and accidents

FoodBrand

01.2005 - 06.2006

Successfully completed the Tony Roma 12 week training program in 8 weeks in Orlando, FL
Helped a failing concept to have their first passing Tony Roma's corporate and FoodBrand inspections
Oversaw the operations of Starbucks, Johnny Rockets and Burger King while the company was looking for replacement General Managers
Evaluated the effectiveness of training programs and recommended improvements to upper management
Conducted orientation sessions and organized on-the-job training for new hires
Conducted timely performance evaluations for all front of house staff
Carefully interviewed, selected, trained and supervised staff
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties

FoodBrand

07.2002 - 01.2005

Ran temporary restaurants while new locations were being built
Implemented new training programs for new concepts being built
Opened two Moe's Bar and Grill locations, two Gaslight Baking Company, two Wetzel Pretzel locations
Certified in Wetzel Pretzel Franchise Training- San Diego, CA
Carefully interviewed, selected, trained and supervised staff
Correctly calculated inventory and ordered appropriate supplies
Strategically developed effective marketing plans to increase sales and profits while managing costs
Led and directed team members on effective methods, operations and procedures
Prepared for and executed new menu implementations
Oversaw front of house personnel to maintain adequate staffing and minimize overtime
Achieved highest employee retention rate in the region
Reduced labor costs by 8% percent while maintaining excellent service and profit levels