Dana Swenson
Murphy,North Carolina
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER
Murphy Health & Fitness
03.2024 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
OPERATIONS MANAGER/ OWNER
Swenson's Renovations & Repairs, INC.
01.2018 - Current
- Managed construction projects from inception to completion, ensuring quality and efficiency
- Developed project schedules and budgets, tracking progress and managing resources
- Collaborated with architects, engineers, and subcontractors to ensure project specifications were met
- Performed regular site inspections to monitor work quality and adherence to safety standards
- Negotiated contracts with vendors and suppliers to secure competitive pricing and timely delivery of materials
- Maintained detailed project documentation, including progress reports and change orders
- Implemented cost-saving measures to improve profitability
- Utilized accounting software for accurate data entry and analysis
- Maintained a high standard of cleanliness, organization, and safety within the work environment
OFFICE MANAGER
The UPS Store
04.2014 - 10.2017
- Managed office operations and supervised staff
- Managed office supplies and inventory
- Ensured efficient workflow and communication within the office environment
- Collaborated with designers to ensure accurate printing of custom projects
- Managed and operated high-speed digital printers for large-scale print projects
- Performed quality control checks on printed materials to ensure accuracy and consistency
- Collaborated with design team to create and edit print-ready files for production
- Managed inventory of paper, ink, and other printing supplies to ensure smooth production workflow
- Communicated with clients to understand project requirements and provide updates on progress
- Utilized software programs such as Adobe Creative Suite to prepare and edit print materials
Education
Bachelor of Science - Business Administration And Management
University of North Carolina At Charlotte
Charlotte, NC05-2026
BUSINESS ADMINISTRATION AND ENTREPRENEURSHIP -
Hillsborough Community College
Tampa, FL05.2020
Skills
- Strong Interpersonal Communication
- Dedicated to continuous learning
- Highly motivated
- Results driven
- Passionate about evolving
- Customer-oriented
- Implemented innovative solutions
- Strong leadership skills
- Cost reductions
- Advertising and marketing
- Vendor negotiations
- Labor cost controls
- Team building
- Account management
- Operations management
Certification
- Certified Pool Operator
- NASM Certified Personal Trainer
- ISSA Certified Pilates Instructor
- Operations Management
- Business Operations
- Accounting Specialist
- Marketing Specialist
Accomplishments
- Pitched business plan for Everyday Entrepreneurs Venture Fund Awarded $25,000 for business start-up costs
- Dean's list - First and Second Year
Timeline
GENERAL MANAGER
Murphy Health & Fitness
03.2024 - Current
OPERATIONS MANAGER/ OWNER
Swenson's Renovations & Repairs, INC.
01.2018 - Current
OFFICE MANAGER
The UPS Store
04.2014 - 10.2017
Bachelor of Science - Business Administration And Management
University of North Carolina At Charlotte
BUSINESS ADMINISTRATION AND ENTREPRENEURSHIP -
Hillsborough Community College
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