Dana Thy
Thousand Oaks,CA
Summary
I am seeking employment in Customer Service. I have 40+ years experience working for several companies and learned along the way that I like helping people.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
42
42
years of professional experience
Work History
Cast Member Trainor
Cinepolis Luxary Cinemas
Westlake Village, California
04.2023 - Current
- Delivered personalized customer service in luxury cinema environment, enhancing guest experience.
- Facilitated ticket purchases and seating arrangements, ensuring guest satisfaction and optimal viewing.
- Coordinated with team members during peak hours to maintain operational flow and enhance service efficiency.
- Operated point-of-sale systems for transactions and concessions sales.
- Maintained cleanliness and organization of the lobby and theater areas.
Replenishment team
Michael's
Westlake Village, CA
09.2021 - 02.2023
- Cashier/Front of store unload product from truck, stock shelves, fulfill online orders
- Executed daily tasks with precision to support store operations.
- Collaborated with diverse team members to resolve product and service issues, enhancing overall customer satisfaction.
Warehouse/Fulfillment- seasonal employee
Best Buy
Thousand Oaks, CA
10.2019 - 01.2021
- Provided excellent customer service while operating cash register
- Stocked shelves with merchandise to ensure product availability for customers
- Fulfilled online orders promptly to maintain customer satisfaction
Base Operations
United States Air Force, USAF
Patrick AFB FL
07.1984 - 09.1988
- Processed in and outbound flights
- Notified agencies of inflight emergencies.
Education
Base Operations -
United States Air Force
San Antonio, TX01-1988
Diploma -
San Gorgonio HS
San Bernardino, CA01-1982
Skills
- Cash register
- Accounts receivable
- Accounts payable
- Payroll
- Time management
Timeline
Cast Member Trainor
Cinepolis Luxary Cinemas
04.2023 - Current
Replenishment team
Michael's
09.2021 - 02.2023
Warehouse/Fulfillment- seasonal employee
Best Buy
10.2019 - 01.2021
Base Operations
United States Air Force, USAF
07.1984 - 09.1988
Base Operations -
United States Air Force
Diploma -
San Gorgonio HS