Dynamic retail professional with extensive experience as a Store Manager at Harry Harris Shoes, excelling in inventory management and customer service. Proven track record in training teams and enhancing sales through effective visual merchandising. Adept at problem resolution and fostering a collaborative environment, driving customer satisfaction and repeat business.
Open To Work
Hi, I’m
Dana Tischler
Santa Monica,CA
Summary
Overview
21
years of professional experience
Work History
Co-Opportunity MarketSanta Monica
Floor Supervisor
01.2021 - 01.2024
Job overview
- Provided customer service and assisted with membership inquiries.
- Managed cashier responsibilities with accuracy, achieving a 99% accuracy rate in transactions.
- Oversaw inventory management, ensuring optimal stock levels and product availability.
- Trained new staff in customer service protocols and store policies, enhancing team efficiency.
- Developed and implemented promotional displays, increasing customer engagement and sales.
- Resolved customer complaints and issues promptly, improving overall customer satisfaction.
Harry Harris ShoesBeverly Hills
Store Manager
01.2011 - 01.2020
Job overview
- Oversaw daily store operations, enhancing workflow efficiency.
- Conducted shoe fittings, ensuring proper fit and comfort for customers.
- Managed inventory operations, including stock replenishment and organization.
- Developed and implemented customer service training programs for staff, improving service quality.
- Analyzed sales data to identify trends and optimize product offerings.
Brooks Shoes for Kids/Ruby SlippersBrentwood
Store Manager
01.2003 - 01.2011
Job overview
- Directed inventory operations, including receiving, stocking, and maintaining product displays.
- Handled special needs fittings, providing tailored solutions for individual customers.
- Trained and supervised staff in customer service techniques and product knowledge.
- Cultivated a welcoming store environment, contributing to repeat customer business.
- Implemented promotional strategies to increase sales and customer engagement.
- Monitored sales performance and adjusted strategies to achieve business goals.
Education
California State University NorthridgeNorthridge, CA
Bachelor of Arts from Studio Arts
05.2025
University Overview
- [fall 2023] - Dean's List
Santa Monica CollegeSanta Monica, CA
Associate of Arts from Studio Arts
01.2021
University Overview
GPA: Dean's List, 2018
- fall,2018- Dean's List
Skills
- Fine arts
- Customer service
- Inventory management
- Team building
- Employee training
- Sales analysis
- Visual merchandising
- Effective communication
- Problem resolution
- Team supervision
- Sales goal achievement
- Team leadership
- POS systems operations
- Workplace organization
- Stock management
- Staff coaching
- Staff scheduling
- Time management
- Decision-making
- Policy and procedure enforcement
- Multitasking Abilities
- Oil painting
- Acrylics
- Art history
- Daily receipts documentation
- Computer skills
- Problem-solving abilities
- Adaptability and flexibility
Websites
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$81000/yr - $200000/yrTimeline
Floor Supervisor
Co-Opportunity Market
01.2021 - 01.2024
Store Manager
Harry Harris Shoes
01.2011 - 01.2020
Store Manager
Brooks Shoes for Kids/Ruby Slippers
01.2003 - 01.2011
California State University Northridge
Bachelor of Arts from Studio Arts
Santa Monica College
Associate of Arts from Studio Arts