Dana Wentz
Williamstown
Summary
Knowledgeable Title Clerk proficient in assessing applications, helping applicants, and making accurate decisions. Highly detail-oriented with good knowledge of administrative procedures in all 50 states.
Overview
26
26
years of professional experience
Work History
Para Professional
Monroe Township Public Schools
2023.09 - Current
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Title Clerk
Max Administration
2021.11 - 2023.01
- Entered title and vehicle information into database.
- Received and processed paperwork for titles, new license plates and renewals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Arranged payoff checks for trade-ins and new vehicles through Action.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Communicated with customers to resolve common title issues.
- Collected taxes and fees, submitted payments and issued receipts.
- Posted titling transactions and monitored corresponding schedules, using Software and Software.
Tag and Title Clerk
All State Tag & Title Agency LLC
2021.01 - 2021.11
- Collect all necessary documentation and process Motor Vehicle applications for various dealerships in all 50 states
- Customer contact is a must for obtaining the correct document for a most efficient processing turn around time
- My goal is to strive for the best customer service I can provide to my customers.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Organized and prepared tax and title documents to transfer ownership of property.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Arranged payoff checks for trade-ins and new vehicles through auction.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize numbers thru sales.
- Calculated and remitted state sales tax, service and other charges.
- Posted titling transactions and monitored corresponding schedules,
- Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
Title Clerk
Beacon Auto Tag
2012.06 - 2021.01
- Multi State Title Clerk for a family owned business.
- Assisted dealership title clerks in their out of state tag and title process.
- Limited to dealership personnel only.
- Manage and keep accurate up to date state fees as well as tax rates for all 50 states.
- Compliance with all 50 states DMV offices.
Administrator
BDC, Penske Automotive Group
2009.07 - 2012.06
- Incoming service appointment coordinator
- Answered incoming calls from 12 dealerships on and off property.
- Our goal was to schedule service appointments for customers provide them with the most up to date service available pertaining to their specific vehicle.
- Mystery Shop Calls
Restaurant Waitress , Bartender
Library IV Restaurant
1997.12 - Current
- My duties as a Server in the restaurant were not only limited to great service but most importantly making my clients feel more like family then a customer
- I have made lifelong friendships in my position as a server
- My customer service skills made me a stronger individual.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Set up glassware, liquor and other necessary supplies for special events.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Education
High School Diploma - General
Gloucester Catholic High School
Gloucester City, NJSkills
- Data entry
- Document notarization
- File management Fee handling
- Customer service Document verification
- Document review
- Google Docs
- Word Excel
- Quickbooks Payroll
- Invoicing
Timeline
Para Professional
Monroe Township Public Schools
2023.09 - Current
Title Clerk
Max Administration
2021.11 - 2023.01
Tag and Title Clerk
All State Tag & Title Agency LLC
2021.01 - 2021.11
Title Clerk
Beacon Auto Tag
2012.06 - 2021.01
Administrator
BDC, Penske Automotive Group
2009.07 - 2012.06
Restaurant Waitress , Bartender
Library IV Restaurant
1997.12 - Current
High School Diploma - General
Gloucester Catholic High School
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