Dana Wester
Douglasville,GA
Summary
Dynamic Office Manager with a proven track record at FROHN North America, Inc., enhancing operational efficiency through innovative organizational strategies. Expert in budget management and customer service, I successfully streamlined processes, reduced costs, and fostered team collaboration, ensuring a productive work environment while maintaining confidentiality and trust.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Office Manager
FROHN North America, Inc.
04.2010 - 12.2025
- Managed daily office operations to ensure efficiency and productivity across departments.
- Developed and implemented streamlined administrative processes, enhancing workflow consistency.
- Supervised and trained office staff, fostering professional development and team collaboration.
- Coordinated scheduling and logistics for executive meetings, optimizing resource allocation.
- Oversaw budget management, forecasting expenses to support financial planning efforts.
- Maintained office supplies inventory, negotiating with vendors to secure favorable terms.
- Implemented digital filing systems, improving document retrieval times and reducing physical clutter.
- Conducted performance evaluations, setting goals that aligned with organizational objectives.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Education
Travel -
McConnell Travel School
Minneapolis, MNSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Bookkeeping
- Account reconciliation
- Human resources
Certification
- QuickBooks Training - 2010 through 2024
- Certified HR, Fred Pryor - 2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Office Manager
FROHN North America, Inc.
04.2010 - 12.2025
Travel -
McConnell Travel School