Ensure client safety and quality of life through direct care and support.
Assist individuals with disabilities in daily living activities, fostering independence.
Administer medications and monitor health, ensuring accurate documentation of changes.
Implement individualized care plans to support client goals and encourage socialization.
Facilitate community activities and outings, promoting engagement and interaction.
Evaluated and refined individual care plans through systematic observation, adapting support strategies to optimize client outcomes and independence.
Implemented safety protocols and emergency response procedures, ensuring incident-free care delivery while maintaining client dignity and autonomy.
Developed and implemented personalized care strategies through systematic assessment of client needs, resulting in enhanced independence and daily living outcomes.
Coordinated therapeutic activities and community integration programs, strengthening social connections and improving quality of life for individuals.
Managed comprehensive health monitoring system, ensuring accurate medication administration and maintaining detailed progress documentation.
Streamlined emergency response protocols and safety measures, creating incident-free environment while maintaining client autonomy.
Coordinated comprehensive care services and managed community-based waivers, ensuring clients accessed vital medical, social, and educational resources while maintaining DHHS compliance.
Developed and executed annual assessments and care plans, while maintaining meticulous documentation and billing processes for service delivery tracking.
Facilitated seamless integration of community services by building strong partnerships with healthcare providers, social services, and educational institutions.
Evaluated client needs through systematic assessments, identifying resource gaps and implementing targeted solutions for improved service delivery.
Streamlined case management processes by coordinating multiple service providers, ensuring timely delivery of essential support services to clients.
Implemented comprehensive case management strategies to bridge service gaps, optimizing resource allocation and enhancing client support outcomes.
Orchestrated multi-provider service coordination while maintaining precise documentation and compliance standards for DHHS requirements.
Case Management
Dorchester County Board
Summerville, SC
06.2019 - 08.2020
Residential Coordinator
Dorchester County Board
Summerville, SC
01.2016 - 06.2019
Supervised staff ensuring compliance with SCUDDING guidelines.
Coordinated training for Behavior Support Plans.
Prepared reports for Psychotropic Drug Review and Human Rights meetings.
Facilitated psychiatric appointments, improving care coordination.
Led residential care operations, supervising staff and coordinating treatment plans while ensuring compliance with SCUDDING guidelines and quality standards.
Managed behavioral support initiatives, conducted facility inspections, and streamlined psychiatric care coordination for residential facilities.
Developed and implemented comprehensive staff training programmed, fostering professional growth while maintaining exceptional care standards.
Orchestrated admission processes, treatment plan updates, and interdepartmental communication to enhance resident care quality.
Optimized residential services through strategic staff supervision, regular quality assessments, and effective crisis management protocols.
Streamlined psychiatric care protocols and enhanced interdepartmental communication, resulting in improved treatment plan execution and resident care outcomes.
Direct Support Professional
Dorchester Board of Special Needs
Summerville, SC
11.2012 - 05.2019
Provide direct care to individuals with disabilities, enhancing their quality of life.
Administer medications and document changes, ensuring client safety and well-being.
Implement care plans and support skill development for independent living.
Maintain accurate records and respond to emergencies, ensuring compliance with regulations.
Implemented comprehensive care plans for individuals with disabilities, fostering independence through personalized skill development and daily support activities.
Maintained meticulous documentation of client progress, medication administration, and incident reports while ensuring compliance with healthcare regulations.
Developed effective crisis intervention strategies, reducing behavioral incidents and improving client emotional well-being through proactive support measures.
Created engaging community integration programmes, expanding client participation in social activities and fostering meaningful connections.
Led therapy sessions, boosting client communication and understanding.
Crafted treatment plans with family and social services input.
Tracked client progress through detailed reports and notes.
Managed culturally sensitive intakes for personalized care.
Conducted annual assessments to guide therapeutic strategies.
Led therapeutic counseling sessions focusing on behavioral development, while implementing family-centered treatment plans and maintaining detailed client documentation.
Developed comprehensive treatment strategies to enhance client social and communication skills, while conducting thorough assessments and monitoring progress.
Coordinated with social service agencies and families to create individualised treatment plans, ensuring culturally competent care delivery.
Maintained meticulous client records including service plans, progress notes, and treatment reports while conducting regular assessments.
Implemented targeted therapeutic interventions to strengthen family dynamics and improve client outcomes through structured individual and group sessions.
Caseworker
Jamison Consultant Behavioral Health Center
Holly Hill, SC
09.2011 - 09.2012
Current Employer
Roper St. Francis Access Health Care
04.2025 - Current
Providing culturally appropriate health education and information, assisting with navigating complex healthcare systems, facilitating access to social services, conducting health screenings, and building trusting relationships within the community.
Assisting individuals in accessing healthcare services, insurance, social services, housing, food, transportation, and other community resources.
Advocating for individual and community health needs, and helping clients navigate and communicate within the healthcare and social service systems.
Collecting information about community health needs, patient concerns, and program effectiveness, then reporting findings to healthcare providers.
Establishing trusting relationships with community members and developing rapport to effectively deliver services and gather information.