Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Wilford

Cleveland,OH

Summary

Experienced in assisting with the implementation of individualized treatment plans for patients facing chemical dependency challenges. Demonstrated ability to ensure compliance with relevant laws and regulations while collaborating with multidisciplinary teams to provide comprehensive care. Skilled in facilitating group therapy sessions focused on relapse prevention and coaching clients in developing effective strategies for managing their substance use issues. Maintained detailed clinical documentation and actively promoted community awareness regarding substance abuse risks.

Compassionate Chemical Dependency Counselor Assistant with experience in individual and group counseling, client assessment, and treatment planning. Strengths include knowledge of addiction science, strong communication skills, and ability to build rapport with diverse clients. Previous work has contributed to improved patient recovery rates through implementation of personalized care plans and ongoing support.

Thorough professional attentive to individual client needs and treatment goals. Experienced in individual and group therapy focused on issues.

Compassionate professional in mental health and addiction counseling, known for high productivity and efficient task completion. Possess specialized skills in cognitive behavioral therapy, crisis intervention, and patient assessment. Excel in empathy, active listening, and communication, utilizing these soft skills to facilitate client progress and recovery.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Chemical Dependency Counselor Assistant

Salvation Army Harbor Light Center
Cleveland, OH
07.2021 - 05.2025
  • Assisted with the implementation of individualized treatment plans for patients.
  • Ensured compliance with applicable laws and regulations regarding chemical dependency counseling services.
  • Collaborated with other health professionals to coordinate comprehensive care for patients.
  • Coached clients in developing strategies to manage their chemical dependency issues.
  • Monitored urine drug screens of clients participating in detoxification programs.
  • Actively promoted community awareness of the dangers associated with substance abuse.
  • Developed positive relationships with patients based on trust, respect, and empathy.
  • Maintained detailed records of patient progress and changes in condition.
  • Encouraged clients to participate in self-help programs such as Alcoholics Anonymous or Narcotics Anonymous.
  • Facilitated group therapy sessions focused on relapse prevention techniques.
  • Conducted intakes, assessments, and evaluations to determine appropriate level of care for each patient.
  • Organized activities designed to help clients build social skills, practice communication techniques, and learn healthy coping mechanisms.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.

Customer Service Cashier

Big Lots
Beachwood, Ohio
12.2018 - 03.2019
  • Balanced cash drawers at the end of each shift.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Resolved customer complaints in a professional manner.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.

Education

Computer Aided Graphics

East Technical High School
2439 E. 55th Street
06-1989

Skills

  • Individualized treatment plans
  • Regulatory compliance
  • Group therapy facilitation
  • Client assessments
  • Substance abuse education
  • Crisis intervention
  • Urine drug screening
  • Patient monitoring
  • Community outreach
  • Collaborative care
  • Relationship building
  • Problem solving
  • Motivational interviewing
  • Relapse prevention
  • Individual counseling
  • Recovery planning
  • Outreach activities
  • Addiction assessment
  • Providing community referrals
  • Recovery support services
  • Clinical documentation
  • Substance detoxification
  • Case management
  • Medication-assisted treatment
  • Recovery support
  • Client confidentiality
  • Individual therapy
  • Substance use screening
  • 12-step programs
  • Substance Use Disorders

Timeline

Chemical Dependency Counselor Assistant

Salvation Army Harbor Light Center
07.2021 - 05.2025

Customer Service Cashier

Big Lots
12.2018 - 03.2019

Computer Aided Graphics

East Technical High School
Dana Wilford