Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Wilkinson

Nottingham

Summary

Compassionate caregiver with extensive experience at Cornerstone Health Care, enhancing clients' independence and quality of life. Proven problem-solver skilled in time management and elderly care, ensuring comfort and safety. Successfully maintained high standards of cleanliness and client satisfaction, fostering strong relationships through respectful communication and attentive service.

Overview

13
13
years of professional experience

Work History

Caregiver

Cornerstone Health Care
08.2025 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Ensure comfort, safety, and well-being in a compassionate environment.

Administrative Assistant/HR Manager

Wild Roots Preschool
03.2022 - 03.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Conducted tours and coordinated community outreach to promote enrollment.
  • Led Marketing and advertising initiatives to increase visibility.
  • Managed HR tasks, including hiring, onboarding, and supporting staff.
  • Assisted in classrooms as needed to ensure smooth daily function.

Owner/Operator

Home Sweet Home Cleaners
09.2012 - 06.2020
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Created advertising strategies to grow and retain clientele.
  • Managed daily operations of residential cleaning business

Education

Associate of Science - Business Management

Thompson School Of Applied Science
Durham, NH
06-2002

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Administration & Office Management
  • Human Resources & Employee Support
  • Marketing, Advertising & Community Outreach
  • Scheduling & Client Relations
  • Business Operations & Leadership

Timeline

Caregiver

Cornerstone Health Care
08.2025 - Current

Administrative Assistant/HR Manager

Wild Roots Preschool
03.2022 - 03.2025

Owner/Operator

Home Sweet Home Cleaners
09.2012 - 06.2020

Associate of Science - Business Management

Thompson School Of Applied Science

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