Dana Williams
Ridgeville,SC
Summary
Orthodontic Assistant and Clinical Coordinator with 14 years of experience in delivering exceptional dental care. Expertise in orthodontic procedures, patient management, and optimizing clinical workflows. Proficient in Dolphin Software, Itero Scanners, and 3D printing technology, with a solid foundation in bookkeeping and invoicing. Recognized for strong attention to detail and effective communication in dynamic environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bookkeeper / Marketing Assistant
On Point Forestry Mulching
Charleston, SC
04.2022 - Current
- Managed company bookkeeping with QuickBooks, ensuring accuracy in financial records and timely reporting.
- Generated detailed estimates and invoices, maintaining clear communication with customers.
- Developed social media strategies and marketing materials to enhance outreach and client engagement.
Orthodontic Assistant / Clinical Coordinator
Reagin Orthodontics
Summerville, South Carolina
08.2011 - 08.2025
- Spearheaded the creation and implementation of efficient scheduling templates, improving patient flow and reducing appointment conflicts.
- Utilized Dolphin Software to manage patient records, treatment plans, and clinical workflows.
- Assisted with orthodontic procedures, including placing/removing brackets, adjusting wires and ties, and fitting/bonding bands and appliances.
- Proficient in the operation of high-speed handpieces and Itero Scanner for accurate dental scans.
- Manufactured Essix retainers and 3D-printed models and pontics using Sprintray 3D printer.
- Conducted monthly maintenance on clinical equipment to ensure proper functioning and compliance with safety standards.
- Oversaw sterilization processes to maintain a sterile and safe environment for both patients and staff.
- Trained and mentored junior clinical staff, ensuring high standards in patient care and procedural efficiency.
Co-op Program
Ross Printing
Goose Creek, SC
01.2008 - 12.2008
- Assisted in general office duties, including data entry and client correspondence.
- Designed marketing materials such as fliers, menus, and business cards using graphic design software.
General Office Assistant
Goose Creek High School
Goose Creek, SC
06.2008 - 08.2008
- Assisted with the preparation and assembly of agendas for the upcoming school year.
- Performed general office duties, including data entry, filing, and organizing materials.
After-School Care Assistant
We R Kids Day Care
Goose Creek, SC
01.2007 - 01.2008
- Provided after-school care for children aged 4-5, ensuring a safe and engaging environment.
- Delivered excellent customer service by communicating effectively with parents and addressing their concerns.
- Maintained cleanliness of toys and rooms, ensuring a hygienic environment for children.
Education
Dental Assistant Program -
Dental Assistant Training School of South Carolina
Mt. Pleasant, SC06.2011
General Studies -
Trident Technical College
Charleston, SC01.2010
High School Diploma -
Goose Creek High School
Goose Creek, SC01.2008
Skills
- Bracket placement
- Wire adjustments
- Appliance fitting
- Essix retainers
- 3D printing
- Dolphin software
- Itero scanner
- Sprintray 3D printing
- QuickBooks
- Scheduling
- Sterilization
- Equipment maintenance
- Patient care coordination
- Social media management
- Content creation
- Customer engagement
- Strong written and verbal communication skills
- Financial reporting
- Invoicing
- Estimates
- Client communications
Certification
- South Carolina Orthodontic Assistant Certification
- X-Ray Certification
- Infection Control Certification
- CPR Certification
Timeline
Bookkeeper / Marketing Assistant
On Point Forestry Mulching
04.2022 - Current
Orthodontic Assistant / Clinical Coordinator
Reagin Orthodontics
08.2011 - 08.2025
General Office Assistant
Goose Creek High School
06.2008 - 08.2008
Co-op Program
Ross Printing
01.2008 - 12.2008
After-School Care Assistant
We R Kids Day Care
01.2007 - 01.2008
Dental Assistant Program -
Dental Assistant Training School of South Carolina
General Studies -
Trident Technical College
High School Diploma -
Goose Creek High School
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