Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharlene Pabon

Housekeeping Supervisor
Fort Belvoir,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Experienced Crew Trainer with 7 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.

Overview

9
9
years of professional experience

Work History

Housekeeping Attendant

Beau Rivage Resort & Casino
Biloxi, MS
07.2017 - Current
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Assistant General Manager

McDonald's
Pascagoula, MS
02.2019 - 06.2021
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures

Crew Trainer

McDonald's
Ocean Springs, MS
06.2016 - 06.2017
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Certification -

Dental Assisting Academy
Moss Point, MS
10.2020

Certification - CNA

Mississippi Gulf Coast Community College
Gulfport, MS
05.2018

High School Diploma -

Ocean Springs High School
Ocean Springs, MS
05.2017

Skills

  • Service-Oriented
  • Guest Service and Support
  • Multitasking and Prioritizing
  • Relationship Building
  • Course Optimization
  • Microsoft Visio
  • Creative Solution Development

Timeline

Assistant General Manager

McDonald's
02.2019 - 06.2021

Housekeeping Attendant

Beau Rivage Resort & Casino
07.2017 - Current

Crew Trainer

McDonald's
06.2016 - 06.2017

Certification -

Dental Assisting Academy

Certification - CNA

Mississippi Gulf Coast Community College

High School Diploma -

Ocean Springs High School
Sharlene Pabon Housekeeping Supervisor