Dana Wiswell
Carson,MD
Summary
Healthcare professional with extensive experience in emergency medical services, known for reliability and adaptability in fast-paced environments. Proficient in patient care and emergency response, with strong focus on teamwork and achieving positive outcomes. Demonstrates critical thinking and effective communication skills valued by employers.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
EMT-Basic /Professional Firefighter
Town of Casco
Casco, ME
06.2017 - 07.2025
- Provided emergency medical care to patients in pre-hospital settings, ensuring rapid response and patient stabilization.
- Collaborated with healthcare teams to assess patient conditions and implement appropriate treatment protocols.
- Operated and maintained medical equipment, including defibrillators and advanced airway devices, during emergencies.
- Documented patient information accurately in electronic health records, enhancing communication among care providers.
- Administered emergency medical care to patients in pre-hospital settings.
- Collaborated with healthcare teams to coordinate patient transport and treatment plans.
- Administered emergency medical care to patients in diverse settings, ensuring timely intervention.
- Collaborated with healthcare professionals to provide seamless patient transfers and continuity of care.
- Operated medical equipment, including defibrillators and oxygen delivery systems, enhancing operational readiness.
- Conducted thorough patient assessments to identify critical conditions and prioritize treatment effectively.
- Maintained accurate patient documentation in compliance with regulations, ensuring data integrity and confidentiality.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
- Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
- Maintained clean and organized ambulances, ensuring a safe and efficient environment for both patients and colleagues.
- Prepared patients for transport by securing them appropriately using stretchers or other immobilization devices when necessary.
- Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Participated in ongoing training sessions and workshops, staying up-to-date on best practices in emergency medical care.
- Administered prescribed medications and treatments under the supervision of paramedics, effectively managing various medical conditions.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Performed CPR on unresponsive patients, increasing survival rates in critical situations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
EMT-Basic and Firefighter 1 and 2 Instructor
Foster Career and Technical Center
Farmington, ME
08.2022 - 06.2023
- Developed curriculum and training materials for Emergency Medical Technician courses.
- Facilitated hands-on skills training, ensuring adherence to safety protocols and best practices.
- Evaluated student performance through assessments and practical examinations.
- Implemented innovative teaching strategies to enhance student engagement and retention.
- Improved student performance by providing detailed feedback on practical assessments and offering tailored guidance for improvement.
- Served as a liaison between the EMT program and local emergency response agencies, facilitating joint training exercises and other collaborative opportunities.
- Assisted in the development of updated curriculum guidelines, guaranteeing compliance with current industry standards and best practices.
- Established strong relationships with local EMS agencies to facilitate job placement opportunities for program graduates.
- Conducted regular reviews of course content to identify areas for improvement or expansion based on emerging trends in emergency medicine.
- Enhanced student understanding of emergency medical procedures by incorporating real-life scenarios and hands-on training sessions.
- Integrated technology into curriculum delivery to support diverse learning styles and needs.
- Mentored junior instructors, providing guidance on instructional strategies and classroom management techniques.
- Facilitated classroom discussions that fostered critical thinking and student participation.
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Assessed student performance through various evaluation methods to ensure comprehension.
EMT-Basic
Town of Limington
Limington, ME
09.2019 - 05.2021
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Dispensed medications and monitored patient reactions.
- Conducted patient intake and triage procedures.
- Collaborated with healthcare teams to assess patient conditions and implement appropriate treatment protocols.
- Documented patient information accurately in electronic health records, enhancing communication among care providers.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Assessed medical conditions of patients in pre-hospital settings.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
- Followed all safety protocols and took necessary precautions while providing care.
- Immobilized patient for placement on stretcher and ambulance transport.
- Observed patient behavior to report changes to medical personnel.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
EMT-Basic /Firefighter
Town of Naples
Naples, ME
09.2017 - 12.2020
- Administered emergency medical care to patients in critical conditions.
- Collaborated with healthcare teams to ensure effective patient transport and treatment.
- Operated emergency medical equipment, maintaining readiness for immediate response.
- Provided first aid and life support during emergencies, stabilizing patients before arrival at healthcare facilities.
- Documented patient information accurately for continuity of care and legal compliance.
- Participated in community outreach programs to promote health awareness and safety education initiatives.
- Monitored vital signs continuously throughout transports, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
Firefighter Captain
Town of Bridgton
Bridgton, ME
10.2003 - 05.2019
- Led emergency response operations, ensuring safety protocols and effective team coordination.
- Developed training programs to enhance firefighter skills and operational readiness.
- Oversaw equipment maintenance, ensuring peak performance of firefighting tools and vehicles.
- Coordinated community outreach initiatives, promoting fire prevention and safety education.
- Managed incident command during large-scale emergencies, directing resources effectively.
- Mentored junior firefighters, fostering professional development and teamwork within the department.
- Promoted community awareness of fire safety through participation in educational programs and events.
- Reduced property damage by directing effective salvage and overhaul procedures during fire incidents.
- Enhanced team performance through consistent training, evaluations, and feedback on fireground operations.
- Provided timely assistance to citizens facing non-emergency situations like water leaks or animal rescues by leveraging local resources appropriately.
- Mentored junior firefighters in their professional development, fostering a supportive learning environment within the team.
- Collaborated with other agencies for coordinated response during multi-agency incidents, maximizing resource utilization.
- Assisted neighboring departments when needed, fostering a strong interagency support system for improved emergency response capabilities.
- Supervised daily station activities such as equipment checks, and facility maintenance tasks.
- Oversaw maintenance of equipment and apparatuses, ensuring readiness for emergency situations at all times.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
EMT-Basic Lietenant
Town of Sebego
Sebago, ME
10.2014 - 10.2017
- Administered emergency medical care to patients in critical situations.
- Collaborated with healthcare teams to ensure effective patient transport and treatment.
- Assessed patient conditions and prioritized interventions based on severity.
- Maintained detailed records of patient assessments and care provided during incidents.
- Conducted regular equipment checks to ensure readiness for emergencies at all times.
- Facilitated community education programs on safety and first aid techniques for public awareness.
- Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
- Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
- Coordinated with hospital staff upon arrival at medical facilities, ensuring a smooth transition of care from prehospital providers to definitive treatment teams.
- Conducted thorough assessments of patient conditions, utilizing critical thinking skills to determine optimal courses of action.
- Enhanced patient care by providing immediate medical attention and stabilizing life-threatening conditions during emergencies.
- Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
- Participated in community programs to maintain company image and establish strong community relations.
- Provided emotional support to distressed patients during high-stress situations, fostering trust between the EMT team and those receiving care.
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Provided basic life support interventions, such as airway management and oxygen administration, contributing to improved patient outcomes during emergency situations.
- Participated in community outreach events, educating the public about emergency medical services and promoting overall health and wellness.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Collaborated with emergency response teams to ensure seamless coordination and rapid transport of patients to appropriate medical facilities.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
- Maintained clean and organized ambulances, ensuring a safe and efficient environment for both patients and colleagues.
- Prepared patients for transport by securing them appropriately using stretchers or other immobilization devices when necessary.
- Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Performed CPR on unresponsive patients, increasing survival rates in critical situations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
EMT-Basic
United Ambulance Service
Bridgton, ME
04.2016 - 05.2017
- Evaluated patient histories to assess and prioritize levels of care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Assessed medical conditions of patients in pre-hospital settings.
- Responded to 911 calls for medical emergencies.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
- Followed all safety protocols and took necessary precautions while providing care.
- Trained new EMTs on proper protocols and procedures.
- Collaborated with medical doctors and other healthcare professionals.
- Immobilized patient for placement on stretcher and ambulance transport.
- Observed patient behavior to report changes to medical personnel.
- Educated public on emergency medical services.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Utilized communication devices to maintain contact with supervisors.
- Provided emergency medical care to patients in pre-hospital settings, ensuring rapid response and patient stabilization.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
EMT-Basic /Transfer Service
North East Mobile Health Services
Scarborough, ME
04.2015 - 11.2015
- Collaborated with healthcare teams to ensure timely patient assessment and treatment.
- Conducted thorough documentation of patient care reports for accurate record-keeping.
- Evaluated and maintained medical equipment to ensure operational readiness at all times.
- Utilized standard precautions when dealing with potentially infectious materials or hazardous substances, promoting a safe working environment for all personnel involved in emergency situations.
- Assisted admitting and billing personnel to obtain and record patient vital statistics and establish necessity for medical transportation.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Provided patient families with post-medical care instructions.
- Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Monitored vital signs continuously throughout transports, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
- Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
- Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
- Provided basic life support interventions, such as airway management and oxygen administration, contributing to improved patient outcomes during emergency situations.
- Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
- Maintained clean and organized ambulances, ensuring a safe and efficient environment for both patients and colleagues.
- Prepared patients for transport by securing them appropriately using stretchers or other immobilization devices when necessary.
- Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Assisted with lifting and moving patients.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Handled patient transfers from one medical facility to another.
- Followed all safety protocols and took necessary precautions while providing care.
- Immobilized patient for placement on stretcher and ambulance transport.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Utilized communication devices to maintain contact with supervisors.
Assistant Bakery Manager
Hannaford Brothers
North Conway, NH
03.2007 - 04.2015
- Supervised daily bakery operations, ensuring compliance with health and safety standards.
- Trained and mentored new team members on baking techniques and equipment usage.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Developed and implemented efficient workflow processes to enhance productivity.
- Ensured quality control of baked goods, maintaining high standards for freshness and taste.
- Assisted in creating promotional displays to maximize product visibility and sales.
- Evaluated employee performance, providing constructive feedback to foster professional growth.
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Served as a mentor for new hires, sharing expert knowledge of bakery operations and techniques while promoting teamwork and collaboration.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.
- Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
- Coordinated staff schedules, balancing workloads while maintaining high-quality output and efficiency.
- Collaborated with other departments within the store to develop cross-merchandising strategies that drove additional sales revenue.
- Inspected, checked, and monitored baking products and supplies to guarantee freshness.
- Managed order fulfillment process for custom cake orders and catering needs – prioritizing workflow based on deadlines and client expectations.
- Improved communication among team members through regular meetings and open dialogue regarding operations updates or issues requiring attention.
- Oversaw daily production tasks such as mixing doughs, baking breads and pastries, decorating cakes – ensuring consistency and high quality across all products.
Education
Certificate - EKG Technician/ Phlebotomy
AUMT Institute
Carson, CA09-2026
High School Diploma -
Lake Region High School
Naples, ME06-1991
Skills
- Patient transport
- Scene safety assessment
- Safe driving
- Record keeping
- Poisoning response
- Vehicle maintenance
- Oxygen administration
- Active listening
- Patient lifting
- Patient positioning
- Task prioritization
- CPR/AED
- Professionalism
- Written communication
- Police and fire coordination
- Patient management
Certification
- EMT - Certified Emergency Medical Technician
- Licensed since 2015
- EVOC - Emergency Vehicle Operators Course
- HAZWOPER - Hazardous Waste Operations and Emergency Response
- Pro-board Firefighter 1 and 2
- Fire Safety Officer Training
- Big Rig rescue Training
- Line Officer Training
Timeline
EMT-Basic and Firefighter 1 and 2 Instructor
Foster Career and Technical Center
08.2022 - 06.2023
EMT-Basic
Town of Limington
09.2019 - 05.2021
EMT-Basic /Firefighter
Town of Naples
09.2017 - 12.2020
EMT-Basic /Professional Firefighter
Town of Casco
06.2017 - 07.2025
EMT-Basic
United Ambulance Service
04.2016 - 05.2017
EMT-Basic /Transfer Service
North East Mobile Health Services
04.2015 - 11.2015
EMT-Basic Lietenant
Town of Sebego
10.2014 - 10.2017
Assistant Bakery Manager
Hannaford Brothers
03.2007 - 04.2015
Firefighter Captain
Town of Bridgton
10.2003 - 05.2019
Certificate - EKG Technician/ Phlebotomy
AUMT Institute
High School Diploma -
Lake Region High School
Awards
Bridgton Fire Department:
Rookie of the Year
Officer of the Year
Robert Allen Award
Randy King Award
Sebago EMS:
EMS member of the Year
Hannaford Brothers:
Employee of the Month