DANA A. ROSALES
Stamford,CT
Summary
Results oriented Human Resources Manager skilled at partnering with leadership and cross-functional teams to continuously improve and enhance employee experience and organizational productivity. Proven track record of handling multiple projects simultaneously, overseeing daily milestones across teams while maintaining commitment Ready to leverage my experience to take on new professional challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Manager
CHARTER COMMUNICATIONS
08.2022 - Current
- Provide strategic, tactical, analytical, and consultative partnership on a wide range of initiatives that have a significant impact on the Customer Operations business unit
- Human Resources Business Partner to the Shared Services GVP and three VPs, implementing and overseeing all areas of employment, recruitment, training and development, performance management, and employee relations for an organization of 280 employees
- Successfully developed, implemented and managed a leadership development program at the VP level that has gained the attention of Charter’s C-Suite Executives
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Discovered and resolved complex employee issues that affected management and business decisions
- Complete employee surveys after each project completion to evaluate employee satisfaction.
Executive Coordination
MOELIS & COMPANY
10.2016 - 08.2022
- Recruited by former Greenhill executive to serve as his administrative business partner, affording me the ability to complete undergrad
- Provided senior level support to the head of the Technology, Media and Telecommunications sector to manage and coordinate workplace and client relationships positively impacting the completion of approximately 10 deals during my tenure with the Company
- Coordinated high profile client events
- Improved onboarding for focused sector by identifying deficiencies and and filling in the gaps, which increased employee retention by 50%
- Responsible for employee engagement by increasing communication formally and informally by recapping deliverables weekly and organizing celebrations to increase employee recognition
- Collaborated with Director of Operations Management in the recruiting efforts of administrative staff brining in diverse talent
- Elevated new business opportunities while implementing effective networking strategies.
Human Resources Manager
GREENHILL & CO
04.2005 - 10.2016
- Sole HR consultative partner for all 5 U.S offices supporting approximately 150 employees spanning three lines of business; reported directly to the company’s COO
- Developed and managed the new hire, termination, and employee relocation processes and orientations for all U.S offices which eliminated communication barriers between hiring managers and internal operational teams
- Lead cross-functional teams within all 15 offices globally to successfully automate the employee lifecycle management which included implementation of an HRMS system and the design and content management of the company's career and onboarding portals
- Served as internal consultant to the company’s management, supervisors, and employees on employee relations issues
- Motivated employees through special events, incentive programs and constructive feedback.
- Oversaw all aspects of non-immigrant and PERM sponsorship requests which positively impacted the business by filling skill gaps and increasing retention by placing high potential employees in global assignments
- Partnered with the General Counsel in the development and management of the company’s affirmative action program
Education
Bachelor of Arts - Corporate Communication, Human Resource Management
BARUCH COLLEGE, CUNY
New York, NYCertification - Professional in Human Resources (PHR)
Human Resources Certification Institute (HRCI)
Certification - (Program To Commence October 2023) - Executive Project Management
Regis University
05.2024
Certification - Executive Women in Leadership
Cornell University
2023
Skills
- Cross-Functional Team Management
- Training and Development
- Performance Improvement
- Systems Development
- Best Practices and Methodologies
- Employee Feedback and Recognition
- Employee Engagement Strategies
- Coaching and Mentoring
Certification
Professional in Human Resources (PHR), Human Resources Certification Institute (HRCI): 2013
Executive Women in Leadership, Cornell University: 2023
Affiliations
- Society of Human Resource Management
Timeline
Human Resources Manager
CHARTER COMMUNICATIONS
08.2022 - Current
Executive Coordination
MOELIS & COMPANY
10.2016 - 08.2022
Human Resources Manager
GREENHILL & CO
04.2005 - 10.2016
Bachelor of Arts - Corporate Communication, Human Resource Management
BARUCH COLLEGE, CUNY
Certification - Professional in Human Resources (PHR)
Human Resources Certification Institute (HRCI)
Certification - (Program To Commence October 2023) - Executive Project Management
Regis University
Certification - Executive Women in Leadership
Cornell University