Dana Bowdary

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Responsible for reporting any suspicious activity or unusual behavior of visitors to the campus.
• Prepared visitor/volunteer badges using the Rapture System.
• Administer language assessments for the identification and/or reclassification of EB students
• Collaborate with campus staff and other school district personnel to ensure the accuracy of written and electronic EB student records
• Communicate with relevant stakeholders, including parents and other school district personnel, to obtain needed EB student documentation
• Conduct periodic internal audits of written and electronic EB student data, making/documenting corrections
• Maintain student confidentiality at all times
• Attend meetings and trainings for professional development

Reports

• Complete periodic reports, prepare forms, and other clerical duties to assist with LPAC meetings, department documentation, and campus documentation
• Maintain accurate EB student records within the student EB student/LPAC folders
• Maintain accurate EB student records in electronic databases such as Skyward, EDIT PLUS, district EL platform, etc.

• Served as receptionist and received visitors and students;manage walk-ins and counselor appointments using positive customer server techniques.
• Provided clerical support to counselors to relieve them of routine administrative tasks: special programs,mail-outs and grade level award ceremonies.
• Maintained and managed studen/visitor logs.
• Request/send transcripts for graduating seniors via Trex.
• Established,organized and maintained cumulative test scores.
• Supervised student office helper for (7) periods.
• Processed public information records requests and prepared request's for probation officers and current/former students.
• Cross trained in duties of Data Entry to cover in case of absence or to help during peak registration period.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Processed customer transactions promptly, minimizing wait times.
• Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.

• Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
• Maintained accurate records of office expenses, contributing to budget control and cost reduction efforts.
• Contributed to customer satisfaction by addressing inquiries promptly and providing exceptional service.
• Supported department heads with scheduling, correspondence, and project coordination for increased productivity.
• Liaised between departments effectively to ensure seamless collaboration on cross-functional initiatives.
• Tracked office supplies and restocked low items to keep team members on-task and productive.