Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Positive Behavior Supports
08.2023 - Current
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Manager/Server Manager
Jimmy's Egg
12.2020 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Server
Megg's Cafe
08.2016 - 08.2020
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ
05.2021
Skills
Social Skills Development
Group/Individual Instruction
Behavior Modification Techniques
Error Correction Techniques
Natural Environment Training
Discrete Trial Training
Verbal Behavior Training
Direct Instruction
Data Collection and Analysis
Visual Supports Implementation
Report Writing
Task Analysis
Affiliations
Hiking
Reading
Cooking
Certification
I am a Board Certified Registered Behavior Technician