Summary
Overview
Work History
Education
Skills
Timeline
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Danae George

Pensacola,FL

Summary

My name is Danae George, and I am currently a sophomore at Pensacola Christian College. I am a dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. I have proven ability to enhance team efficiency and train new staff, while maintaining a positive demeanor under pressure. I am also bilingual in Romanian, with a keen attention to detail and effective problem-solving abilities.


Overview

2
2
years of professional experience

Work History

Front of House Employee

Chich-Fil-A
06.2023 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.

Environmental Services Associate

Pensacola Christian College
01.2025 - 04.2025
  • Boosted team efficiency through effective communication with colleagues regarding task assignments, progress updates, and potential issues encountered on the job.
  • Completed detailed floor maintenance tasks such as sweeping, mopping, vacuuming, polishing, or refinishing surfaces as required.
  • Increased patient satisfaction by providing prompt and courteous service while addressing their environmental needs.
  • Assisted in emergency preparedness plans through participation in drills or actual events when necessary for the facility''s safety measures implementation.
  • Ensured compliance with regulatory requirements by maintaining accurate documentation of cleaning schedules and completed tasks.
  • Contributed to a positive workplace culture by maintaining professional behavior, respecting diversity, and collaborating effectively with team members.

Receptionist

Calvary Christian Academy
07.2024 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Improved workflow by introducing more efficient document handling and organization practices.

Education

Bachelor of Arts - Biblical Counseling

Pensacola Christian College
Pensacola, FL
12-2027

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Positive demeanor
  • Multitasking and organization
  • Attention to detail
  • Foreign language skills (Romanian)
  • New staff training
  • Punctuality and reliability
  • Money handling

Timeline

Environmental Services Associate

Pensacola Christian College
01.2025 - 04.2025

Receptionist

Calvary Christian Academy
07.2024 - 01.2025

Front of House Employee

Chich-Fil-A
06.2023 - Current

Bachelor of Arts - Biblical Counseling

Pensacola Christian College

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